Anne Fils-Aime
Lake Worth,Fl
Summary
Results-driven Operational Manager known for high productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in problem-solving, decision-making, and communication, ensuring seamless operations and success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Information Management Operational Manager
Florida Medical Center
Fort Lauderdale
12.2018 - Current
- Coordinate the daily workflow of transcription filing and record processing of discharge records.
- Organized the department in accordance with administrative guidelines to provide specified requirements in medical record documentation to meet the legal, organizational, and medical staff guidelines.
- Communicate with providers and administration on delinquent medical records and assist in enforcing administrative suspension, according to bylaws.
- Monitor workflow to ensure that productivity and quality are being met. Analyze Clinical Documentation to ensure that legal guidelines are followed, and documents are complete and concise.
- Ensure compliance with medical staff bylaws and TJC standards regarding record completion and timeliness.
- Knowledge of legal regulations regarding release of confidential patient information following HIPPA guidelines
- Assist patients with questions or concerns regarding medical records.
- Knowledge of current medical terminology
- Overall management duties such as scheduling/payroll (Kronos) and performance improvement reviews
- Attend Daily and monthly meetings (morning huddle and coding hold meeting)
- Monitor/Support chart deficiency, Master Patient Index (MPI)
- Monitored inventory levels and placed orders as necessary to maintain adequate stock levels.
- Scheduled maintenance repairs on equipment in order to ensure optimal functioning of all resources available.
- Established KPIs for tracking performance against goals.
- Resolved conflicts within teams by providing clear direction or mediation services when needed.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
- Collaborated with team leaders on quality audits.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Enforced federal, state, local and company rules for safety and operations.
- Responded to information requests from superiors, providing specific documentation.
- Delegated work to staff, setting priorities and goals.
- Collaborates with cross-functional departments to implement HIM process improvements that align with organizational objectives.
Health Information Technician Lead
Florida Medical Center
Fort Lauderdale
11.2014 - 12.2018
- Responsible for distribution and accountable, planning, organization and controlling of clerical
- Responsible for indexing all documents to the appropriate patient folder and document name
- Report total discharges and admissions to the director and any discrepancies with records
- Preparation and Maintenance of clinical statistics
- Controls, store, archives and transfer of health information records
- Check EMON for dictated report (such as discharge summary, operative report, H&P, and consultations)
- Contacting Physician office for deficiencies via email, phone call, text, and letter
- Merging Medical Record
- Release of Information following HIPPA guidelines
- Engaged in medical coding following coding guidelines
- Interpreted medical terminology information into coding system
- Abstract ICD-10-CM codes from Inpatient and outpatient records
- Maintain productivity standards.
Health Information Technician
Palmetto General Hospital
Hialeah
12.2008 - 07.2013
- Process records electronically as a scanner and indexer
- Check record for accuracy and completeness
- Help with any other assign duties using Cerner and HPF.
Education
Master of Science in Human Resources Management -
Nova Southeastern University
Davie, FL06.2014
Bachelor of Science in Health Information Management -
Florida International University
Miami, FL04.2009
Skills
- Good Interpersonal skills and the ability to function as a team leader
- Good multitasking abilities
- Effective communication skills both written and verbal
- Electronic Health Record
- McKesson Product Solution
- Meditech, Horizon Patient Folder, Cerner, PBAR
- EMON Transcription and Dragon Medical dictation system
- On Demand Web Management
- 3M encoder
- Microsoft Office (Word, Power Point, excel, Outlook, Teams)
- Performance monitoring
- Health and safety compliance
- Production
- Organizational Management
- Decision-Making
- Work flow planning
- Maintaining Compliance
- Performance Evaluations
- Staff training and development
Certification
- Registered Health Information Administrator (RHIA), 2016-Present
- Certified Coding Specialist (CCS), 2024-Present
Affiliations
- American Health Information Management Association (AHIMA) 2008 - Present
- Florida Health information Association (FHIMA) 2008 - Present
- South Florida Health Information Association (SFHIMA) 2008-2024
- Suncoast Health Information Management Association 2023-Present
- Secretary of Suncoast Health Information Association July 2024- Present
References
References available upon request.
Timeline
Health Information Management Operational Manager
Florida Medical Center
12.2018 - Current
Health Information Technician Lead
Florida Medical Center
11.2014 - 12.2018
Health Information Technician
Palmetto General Hospital
12.2008 - 07.2013
Master of Science in Human Resources Management -
Nova Southeastern University
Bachelor of Science in Health Information Management -
Florida International University