Anne Gutierrez
Upland,CA
Summary
Significant background in managing administrative operations that necessitate high levels of accuracy, confidentiality, and adherence to regulations for patient care, human resources, and payroll in an evolving industry.
Overview
14
14
years of professional experience
Work History
Payroll/Administrative Office Manager
Allied Professional Nursing Care
Upland, California
01.2011 - 11.2024
- Full-time payroll operations manager in addition to providing task support for approximately 200 employees.
- Responsible for managing hours, deductions, and garnishments using Ovation / Heartland Ovation, ADP, and Paychex Flex on a weekly pay schedule.
- Implemented and updated practices into routine workflows to ensure accurate and efficient payroll.
- Managed employee requests and provided continuing education for both office and field employees to address employee needs and payroll process changes.
- Verified data across HR, staffing, and administrative systems to reduce risks caused by use of multiple platforms and field work.
- Prepared documentation for annual financial reviews, employee requests, and state inquiries.
- Communicated with upper administration to stay mutually informed of company and employee concerns and needs, ongoing changes and requirements, records review, employee mediation, and coordination in company growth.
- Provided administrative and office operations support in a regulated healthcare environment.
- Coordinated the updating of state regulations as changes occurred in a manner cohesive with existing policies and procedures.
- Managed office and patient supply ordering using Bill.com / Divvy financial system.
- Coordinated with outside vendors for records production and follow-up related to quarterly and on demand reviews.
HR/Medical Records Oversight
Allied Professional Nursing Care
Upland , CA
02.2015 - 11.2024
- Supported HR activities as needed including employee verification, orientation, training, and documentation tracking.
- Assisted with recruitment support, performance evaluations, and license compliance.
- Coordinated the shift from paper to digital records systems to improve efficiency in HR, patient, and payroll-related records.
- Actively conducted reviews to evaluate areas for needed improvement in current processes, to maintain accurate, audit-ready documentation.
- Assisted with the transition from paper charting to digital records systems, ensuring regulatory compliance and accurate, audit-ready documentation.
- Maintained state and federal government required storage and records retention practices for multiple departments.
Education
Some College (No Degree) - Business Administration And Management
Cal State San Bernardino
San Bernardino, CASkills
- Payroll Accuracy & Quality Assurance
- Regulatory & Compliance Awareness
- Analytical & Verification Skills
- Confidential Information Handling
- Strong Organizational Skills
- Process-Oriented Thinking
- Time Management & Prioritization
- Adaptability in Changing Systems
References
References available upon request.
Timeline
HR/Medical Records Oversight
Allied Professional Nursing Care
02.2015 - 11.2024
Payroll/Administrative Office Manager
Allied Professional Nursing Care
01.2011 - 11.2024
Some College (No Degree) - Business Administration And Management
Cal State San Bernardino