Anne Howard-Catalfio
Harrison Township,MI
Summary
Seasoned Clinical Pharmacist adept at providing evidence-based recommendations to physicians. Proficient in reporting, documentation and compliance guidelines. Focused on maintaining current knowledge of therapeutic options.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Henry Ford Health
07.2008 - Current
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Advised physicians on how to properly dose medications.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Participate in codes in Emergency Department.
- Prepare IV medications in Emergency Department.
- Complete Medication Histories for patients in hospital.
- Former preceptor for PGY1 Pharmacy Residents.
Contingent Pharmacist
CVS Pharmacy
07.2008 - 02.2015
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
Pharmacist-In-Charge
CVS Pharmacy
04.2008 - 07.2008
- Organized and completely overhauled entire pharmacy after many months of neglect.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Interviewed and hired competent work staff.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Supervised and coached team of pharmacy technicians and trainees.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Closely monitored department performance metrics.
- Reconstituted oral liquids.
Staff Pharmacist
CVS Pharmacy
03.2007 - 04.2008
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Directly supervised 3 Pharmacy Technicians, interns and support staff while on duty.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Assessed correct identity, strength and purity of medications when filling prescriptions.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Effectively resolved insurance rejections and other billing issues.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Maintained state and federal records of legendary drugs and controlled substances.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Correctly completed pharmacy daily and weekly reports.
- Completed new and updated patient profiles with lists of patient medications.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
Staff Pharmacist
Newport Hospital
05.2002 - 02.2007
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Developed professional relationship with nurses and physicians.
- Appointed to the Pharmacy & Therapeutics Committee.
- Appointed to the Formulary Committee.
- Maintained Automated Medication Dispensing Machines (Pyxis).
- Managed Medication Database for Hospital Software (Sieman's Pharmacy).
- Beta-tester for Sieman's Pharmacy Software.
- Conducted community education programs.
- Compounded chemotherapy for infusion.
Pharmacist-in-Charge
CVS Pharmacy
05.2001 - 05.2002
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counseled patients regarding proper intake of medications.
- Closely monitored department performance metrics.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Managed drug and supply inventories.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Educated patients on proper medication use.
- Reconstituted oral liquids.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Performed technical processes required to dispense medications to patients.
Pharmacist-in-Charge
CVS Pharmacy
01.1999 - 05.2001
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counseled patients regarding proper intake of medications.
- Closely monitored department performance metrics.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Managed drug and supply inventories.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Educated patients on proper medication use.
- Reconstituted oral liquids.
Pharmacy Trainer
CVS Pharmacy
02.1995 - 12.1998
- Selected to travel and train existing staff during conversion from Revco and Arbor Drug Stores to CVS.
- Provided coaching and mentoring to employees.
- Trained and mentored numerous pharmacists and technicians working for Revco and Arbor Drug.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions (Georgia).
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed lesson plans, instructional materials and written practice tests for Pharmacist and Technician training courses.
Pharmacist
CVS Pharmacy
08.1993 - 02.1995
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counseled patients regarding proper intake of medications.
- Closely monitored department performance metrics.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Managed drug and supply inventories.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Educated patients on proper medication use.
- Reconstituted oral liquids.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Nominated for the CVS Paragon Award.
Office Manager
Degoede Pastries
01.1986 - 08.1987
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Attended and participated at Trade Shows in Wisconsin and New York.
- Oversaw charge of shipping and receiving.
- Handled accounts payable and receivable.
- Managed payroll system.
Pharmacy Clerk/Assistant
Cunningham Pharmacy
09.1983 - 09.1991
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Organized pharmacy area to maintain clean and orderly environment.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Re-stocked shelves with prescribed medications and health care products.
- Prepared Blister Pack Medication containers for local group homes/nursing homes.
- Delivered prescription medications to local customers.
- Managed store customer credit accounts.
Education
Bachelor of Science - Pharmacy
University of Rhode Island
Kingston, RI06.1993
Skills
- Patient Education and Counseling
- Medication Dispensing and Immunizations
- Medical Decision-Making Experience
- Privacy and Confidentiality
- Staff Supervision
- Inventory Management
- Current Michigan, Rhode Island, Florida Pharmacy License
- ACLS/BLS and PALS Certified
Certification
- Emergency Medicine, ASHP
- ACLS, BLS, PALS
- BCPS
Timeline
Clinical Pharmacist
Henry Ford Health
07.2008 - Current
Contingent Pharmacist
CVS Pharmacy
07.2008 - 02.2015
Pharmacist-In-Charge
CVS Pharmacy
04.2008 - 07.2008
Staff Pharmacist
CVS Pharmacy
03.2007 - 04.2008
Staff Pharmacist
Newport Hospital
05.2002 - 02.2007
Pharmacist-in-Charge
CVS Pharmacy
05.2001 - 05.2002
Pharmacist-in-Charge
CVS Pharmacy
01.1999 - 05.2001
Pharmacy Trainer
CVS Pharmacy
02.1995 - 12.1998
Pharmacist
CVS Pharmacy
08.1993 - 02.1995
Office Manager
Degoede Pastries
01.1986 - 08.1987
Pharmacy Clerk/Assistant
Cunningham Pharmacy
09.1983 - 09.1991
Bachelor of Science - Pharmacy
University of Rhode Island