Organized and dedicated worker offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Bookkeeper and Operations Manager
One Collective
Santiago De Compostela, Spain
02.2013 - 02.2022
Created, executed and managed:
Accounting system to track income, expenses, and various accounts
Annual budget
Monthly and annual financial reports
Payment of expense reports and invoices
Procedures and protocols for services, daily operations, and finances
COVID-19 cleaning and general protocols
Consolidated and entered information from various accounts and receipts into Excel for tracking and reporting
Managed, tracked, and deposited cash donations
Submitted annual grant requests for funds transfer and created reports for funds used
Created documents and requested government certificates for new worker visas
Managed inventory of supplies
Created and managed shift schedules
Trained new volunteers and workers in procedures and protocols
Created and managed “Friends of Pilgrim House” fundraising program
Listened to, conversed with, and assisted pilgrims at the Welcome Center.
Commission Analyst
Quantum Corporation
Bellevue, WA
11.2005 - 07.2012
Calculated, adjusted and processed commission payments for global field/sales personnel within specified deadlines
Reconciled discrepancies, which required the collection and review of payment histories to locate missing payments and/or locate errors
Fielded questions and exception requests from sales personnel on commission matters, including researching, evaluating, and resolving discrepancies or issues
Created and managed sales compensation plans for global teams
Systems expert for Oracle, Centive, and Xactly systems.
Sales Associate Specialist
ADIC
Redmond, WA
04.2004 - 10.2005
Created reports for Sales Directors and Executives
Organized and managed annual sales meetings for North American team
Managed marketing inventory.
HR Business Partner
ADIC
Redmond, WA
01.2003 - 03.2004
Coordinated new hire orientations and provided onboarding and training of new hires
Collaborated with managers and managed full cycle of recruiting, hiring and onboarding new employees
Provided HR policy guidance and interpretation
Assisted in resolving employee relation and performance issues.
HR Assistant
ADIC
Redmond, WA
04.2001 - 12.2002
Documented HR records and maintained confidentiality of sensitive personal information
Updated Human Resources Information System database, maintained data accuracy, and assisted with system changes
Responded to inquiries by answering telephone calls, in-person questions and emails
Supported coordination of benefits open enrollment activities and process.