Anne W. Y. Hung
Summary
Customer-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for creative problem-solving and dedication to address business challenges.
Overview
23
23
years of professional experience
Work History
Business Manager
Roman Catholic Church In The State Of HI
03.2011 - Current
- Assist Pastor in overseeing overall operations of organization.
- Act as catalyst for efficient cooperation and enhanced business relationships among parish, schools, parish facility management, office staff, committees, parishioners, and the Diocese.
- Create, manage, and execute organizational plan and communicate vision and objectives to motivate teams.
- Act as point-of-contact for inquiries on parish and administrative matters.
- Communicate with parishioners and vendors positively with particular attention to problem resolution.
- Spearhead ministries/project initiatives as needed.
- Attend Finance Council meetings, Stewardship Committee meetings, parish fund drive meetings and office staff meetings.
- Provide administrative and purchasing support to parish and ministry staff.
- Manage and maintain computer system needs and requirements.
- Enforce and implement office procedures.
- Oversee parish fund drives.
- Coordinate parish staff activities and committee meetings and events.
- Coordinate training for parish staff.
- Perform all duties of Bookkeeper.
Bookkeeper
Roman Catholic Church In The State Of HI
01.2010 - 01.2011
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared correspondence to support the administration of parish and Diocese.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Identified accounting errors when cross-referencing documents and database information.
- Responsible for the order, receipt and payment of church supplies
- Maintained office and church equipment
- Managed QuickBooks accounting system conversion and execute daily accurate financial records.
- Prepared for training on Quick Books.
Administrative Assistant
Ohana Music Together, LLC
01.2009 - 01.2011
- Supported Center Director in daily operations
- Marketed program mission
- Assisted in program registration, updated customer database and prepared class materials
- Handled customer service calls.
Member Service Representative
Hawaii State Federal Credit Union
01.2003 - 01.2004
- Developed IRA filing system that organizes information from manual inputting onto database.
Personal Banker
Sterling Savings Bank, Branch
01.2002 - 01.2003
- Provided direct administrative support to branch manager and loan officer
- Responsible for confidential inquiries, notary services and IRA branch administration
- Marketed other investment products to high profile clients.
Customer Sales Representative
Bancorp Hawaii, Bank of Hawaii
01.2001 - 01.2002
- Achieved the acquisition of one million dollars in new money and $130,000 in new investment dollars within a one year period
- Received Exceptional Shop Award, Mystery Shopper Program in
Education
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
Honolulu, HI05.2001
Skills
- Customer Relationship Management
- Customer and Vendor Relations
- Project Management
- Budget Creation
- Accounts Payable and Receivable
- Database Maintenance
- Leadership
Affiliations
- Rotary International, Downtown Honolulu Chapter
Languages
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Timeline
Business Manager
Roman Catholic Church In The State Of HI
03.2011 - Current
Bookkeeper
Roman Catholic Church In The State Of HI
01.2010 - 01.2011
Administrative Assistant
Ohana Music Together, LLC
01.2009 - 01.2011
Member Service Representative
Hawaii State Federal Credit Union
01.2003 - 01.2004
Personal Banker
Sterling Savings Bank, Branch
01.2002 - 01.2003
Customer Sales Representative
Bancorp Hawaii, Bank of Hawaii
01.2001 - 01.2002
Bachelor of Business Administration - Marketing
University of Hawaii At Manoa
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