Anne Jenkins
Gladstone,OR
Summary
Encouraging and collaborative people manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Office Administrator
Foster Garvey
06.2022 - Current
- Manage all Portland professional staff, including Legal Assistants, Paralegals, and Support Staff.
- Coordinate with appropriate administrative departments relating to issues regarding office budget, payroll, benefits, billing, records, IT issues, helping with the implementation of new software and policies as necessary.
- Supervise the day-to-day operations of the office, including management of equipment, office services, and facilities.
- Coordinate onboarding schedule, office setup, and arrange local meetings for new staff and attorney hires in the Portland office.
- Contribute to a positive work environment by fostering strong working relationships among colleagues.
- Manage and plan monthly and yearly efforts for company gatherings to enhance employee engagement and morale.
- Evaluate employee performance yearly and convey constructive feedback to improve skills.
- In 2023, completed a multi-floor office remodel and build-out in coordination with management and construction teams; maintained streamlined communication throughout, and stayed under budget and on timeline.
Operations Manager
Davis Wright Tremaine
09.2019 - 06.2022
- Managed Office Services, Reception and Concierge staff, including hiring, feedback, goal setting and coaching, complaint resolution and termination.
- Maximized employee performance with effective training and close mentoring; created and implemented team training programs.
- Developed and upheld team and office culture to foster success and continuous improvement by adopting and integrating process and technology solutions to boost efficiency.
- Created and managed a variety of office events, virtual and in-person, in coordination with other departments and managers as needed.
- Enhanced employee engagement in sustainability initiatives through ongoing education and training programs.
- Supervised and implemented De La Salle Corporate Work Study Program including daily oversight of four high school interns.
- Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
Office Administrative Coordinator
Davis Wright Tremaine
11.2018 - 08.2019
- Arranged new hire orientation for incoming attorneys and staff; participated in the offboarding process for attorneys and staff.
- Served as HR point of contact in the Portland office during onboarding and to answer employee queries on policies throughout their tenure.
- Strengthened budget planning by contributing administrative expertise and operations knowledge.
- Assisted three administrative managers with travel, meeting planning, and prioritizing scheduling.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Office Coordinator
K&L Gates LLP
07.2018 - 11.2018
- Generated monthly proforma statements, processed invoices in accordance with internal audit processes, and acted as in office backup for Accounts Payable.
- Coordinated internal and external events such as conferences, client events, yearly client party, holiday party, flu-shot clinic, and wellness exams.
- Maintained relationships with building maintenance and building management; coordinated requests for office maintenance via tenant services portal.
- Created and distributed onboarding schedules and trained new staff as needed.
Conference Center Coordinator
K&L Gates LLP
06.2016 - 07.2018
- Managed a busy front desk, including answering and appropriately routing calls, calendaring of internal and external meetings, and scheduling and setup of interoffice video conferences.
- Supported administrative tasks including invoicing clients and managing documentation related to event planning.
- Assisted Office Managing Partner in a temporary legal assistant role opening matters, entering time, and various administrative functions.
- Maintained attorney and client records, library maintenance, and special projects as assigned.
Native English Teacher
Metropolitan Office of Education
03.2010 - 03.2016
- Co-lead English language classes with Korean teachers.
- Prepared curriculum, lesson plans, and training support materials for language instruction.
- Identified language learning challenges and proactively generated solutions.
- Boosted student confidence and proficiency in speaking English through engaging conversational activities and real-life scenarios.
- Incorporated cultural awareness into lessons, encouraging students to appreciate diversity while improving their language skills.
Education
Certificate in Paralegal Studies -
National Paralegal College
Phoenix, AZ12.2015
Bachelor of Fine Arts -
University of Memphis
Memphis, TN08.2009
Skills
- HR Leadership
- Performance Improvement
- Office Operations
- Facilities Management
- Budget Experience
- Staff Management
- Planning Events
- Strategic Planning
Computer Programs
- Travel and Expense Programs (Concur, Chrome River)
- Microsoft Suite (Word, Excel, PowerPoint)
- Time Entry (inTapp, Aderant)
- Data Management Systems (iManage, NetDocs)
- Zoom, Teams, Outlook, Google Drive, Google Docs
Affiliations
- ALA, Association of Legal Administrators, Oregon and National Chapters; 2018 - Present
- SHRM, Society for Human Resource Management; 2018 - 2020
- Foster Garvey Helping Hands Committee Member, 2022-Present
- Portland Modern Quilt Guild, Secretary, 2020-2022; Accessibility Coordinator, 2022-2023
- DWT Firmwide Sustainability Committee, Chair: Office Facilities/Office Services Subcommittee, 2020-2022
- DWT Firmwide Community Service Committee, Member; 2021-2022
- DWT LGBTQ+ Employee Resource Group Member, 2022
Timeline
Office Administrator
Foster Garvey
06.2022 - Current
Operations Manager
Davis Wright Tremaine
09.2019 - 06.2022
Office Administrative Coordinator
Davis Wright Tremaine
11.2018 - 08.2019
Office Coordinator
K&L Gates LLP
07.2018 - 11.2018
Conference Center Coordinator
K&L Gates LLP
06.2016 - 07.2018
Native English Teacher
Metropolitan Office of Education
03.2010 - 03.2016
Certificate in Paralegal Studies -
National Paralegal College
Bachelor of Fine Arts -
University of Memphis