ANNE-KAINA PRESSOIR
Bay Shore,New York
Summary
Trained in Home Health Aide, Sales and Telemarketing, I want to join an institution using my interpersonal skills as well as my ability to work under high pressure. Moreover, my autonomy and my professional skills having already proven themselves, I remain convinced that my integration within your team can only be beneficial to you. In case my profile and my background correspond to your expectations, know that I am available for any possible interview.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Agent
DIGICEL French West Indies
11.2016 - 09.2020
- Contact prospects and promote products and services to facilitate their sale
- Guide and advise the customer during contract renewals: packages, modems and mobile phones.
Agent
NATCOM S.A
08.2015 - 08.2016
- Identify and channel customer needs
- Develop interpersonal sales strategies.
Investigator
BRIDES(Office of Research in Computer Science...)
Port-au-Prince
08.2014 - 06.2015
- Make contact with a target population
- Collect selected person's information
- Validate the answers obtained while respecting the rules of neutrality
- Perform data entry of collected data.
Education
Learning - English
Zoni Language Centers
New York, NY2023
Certificate - Language
Universidad APEC
Santo Domingo /2020 - /2021
High School Diploma -
Saint Louis De Bourdon College
Port-au-Prince, HaitiSkills
Skills and competences
➢ Dynamic and creative
➢ Sense of relational
➢ Very good team spirit
➢ Ability to work under pressure
➢ Sense of organization and ability to adapt
Certification
➢ Customer Advisor (Digicel French West Indies)
➢ Telemarketing (Digicel French West Indies)
➢ Customer service management
(Network of Trainers for the Edification of the Haitian Professional: RFEPH)
➢ Nutrition and energy
( Udemy: online course )
➢ Basic Life Support - BLS Certificate
( HCP - CPR (Adult / Child / Infant / Choking) Automated External Defibrillation / First-Aid )
Languages
French
Native or Bilingual
English
Limited Working
Spanish
Professional Working
Timeline
Agent
DIGICEL French West Indies
11.2016 - 09.2020
Agent
NATCOM S.A
08.2015 - 08.2016
Investigator
BRIDES(Office of Research in Computer Science...)
08.2014 - 06.2015
Learning - English
Zoni Language Centers
Certificate - Language
Universidad APEC
/2020 - /2021
High School Diploma -
Saint Louis De Bourdon College