Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
Generic

Anne Kemp

East Lansing

Summary

Motivated and reliable professional with five years of experience in fast-paced food service environments, known for exceptional customer service, strong organizational skills, and the ability to stay calm under pressure. Proven track record of working effectively in team settings and handling diverse customer needs with professionalism and care. Currently expanding skills through volunteer work at an animal shelter, demonstrating a strong work ethic, adaptability, and a passion for helping others. Seeking to transition into a new role outside the food industry, where I can apply my interpersonal strengths, attention to detail, and dedication to excellent service.

Overview

4
4
years of professional experience

Work History

Volunteer

Happy Feet Pet Rescue
Lansing
05.2024 - Current
  • Provided assistance to staff in the daily operations of the organization.
  • Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
  • Managed inventory of supplies used in daily operations at the shelter.
  • Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
  • Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
  • Walked animals in assigned area to complete daily enrichment.
  • Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.

Crew Member

Chipotle
Okemos
02.2024 - 10.2024
  • Executed cashier duties, processing orders and handling payments efficiently.
  • Answered phone calls to relay accurate information regarding menu items and pricing.
  • Completed opening and closing tasks, including workstation setup and surface cleaning.
  • Maintained organized storage areas for food products and restaurant supplies.
  • Conducted routine checks on expiration dates of products prior to serving.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash bins.
  • Followed safety guidelines while operating equipment, ensuring compliance with regulations.
  • Delivered exceptional customer service to foster a welcoming environment.

Crew Member

Dairy Queen
Greenville
06.2021 - 08.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Checked expiration dates on all products before serving them to customers.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Social Sciences

Lansing Community College
Lansing, MI
12-2025

Communications

Michigan State University
East Lansing

Skills

  • Customer service
  • Data analysis
  • Time management
  • Critical thinking
  • Public speaking
  • Project management
  • Content creation
  • Adaptability and dependability
  • Communication
  • Team collaboration
  • Problem solving
  • Food handling standards
  • Volunteering
  • Interpersonal communications
  • Digital literacy
  • Microsoft 365

Affiliations

  • Former tutor at East Lansing High School
  • Captain of the varsity soccer team at Greenville High School
  • Currently taking an online course in dog training

Websites

References

References available upon request.

Timeline

Volunteer

Happy Feet Pet Rescue
05.2024 - Current

Crew Member

Chipotle
02.2024 - 10.2024

Crew Member

Dairy Queen
06.2021 - 08.2023

Social Sciences

Lansing Community College

Communications

Michigan State University

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