Flight Attendant
American Airlines
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
- Conducted pre-flight safety checks and ensured compliance with FAA regulations and safety protocols.
- Assisted passengers with boarding procedures, providing clear instructions and support as needed.
- Resolved passenger inquiries and concerns promptly, enhancing overall travel experience.
- Collaborated with cabin crew to maintain efficient in-flight operations during diverse flight conditions.
- Educated passengers on emergency procedures, fostering a culture of safety awareness onboard.
- Managed in-flight service logistics, optimizing efficiency during meal distribution and beverage service.
- Contributed to team training sessions on customer service best practices, promoting cohesive teamwork among staff.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.