Motivated professional with a proven ability to quickly acquire new skills and work independently. Demonstrates strong organizational practices and effective pressure management to meet organizational needs. Exceptional interpersonal skills facilitate collaboration and enhance brand representation. Committed to taking on new challenges and delivering results in dynamic environments.
Overview
22
22
years of professional experience
Work History
Correctional Officer
New York City Department of Corrections
Queens, New York
12.2001 - 03.2024
Maintained safety and security within correctional facilities through vigilant monitoring.
Conducted regular inspections of inmate living areas and common spaces for contraband.
Enforced facility rules and regulations to ensure order among inmates and staff.
Responded promptly to emergencies, maintaining calm during high-stress situations.
Prepared detailed reports documenting incidents, observations, and daily activities.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Detected potential threats and quickly defused conflicts.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Guarded facility entrances to screen visitors.
Counseled inmates and responded to legitimate questions, concerns and requests.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Performed head counts, checking cells for missing inmates.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Diffused disruptive behavior by verbal interventions.
Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
Conducted random searches for contraband items such as weapons or drugs.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY
06-2007
Associate of Applied Science - Public Administration
Hostos Community College
Bronx, NY
06-1997
Skills
Emergency response and incident reporting
Conflict resolution and interpersonal communication
Security inspections and situational awareness
Team collaboration and attention to detail
Interpersonal communication
Situational awareness
Team collaboration
Report writing
Attention to detail
De-escalation techniques
Decision-making
Troubleshooting
References
References available upon request.
Timeline
Correctional Officer
New York City Department of Corrections
12.2001 - 03.2024
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
Associate of Applied Science - Public Administration
General Topics, Defensive Tactics Instructor at New York City Department of CorrectionsGeneral Topics, Defensive Tactics Instructor at New York City Department of Corrections