ANNE-MARIE HYEMGIE
Yukon,OK
Summary
Site reliability and cloud operations professional with extensive experience in AWS and Azure environments, focusing on incident response, CI/CD processes, and healthcare compliance. Proficient in monitoring service health, analyzing operational metrics, and collaborating with engineering teams to ensure system reliability and operational stability.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Site Reliability Engineer
Thompson Technology Innovation
Remote
12.2023 - 12.2025
- Supported day-to-day SRE and cloud operations across AWS-hosted services, container workloads, and healthcare data environments to ensure system reliability.
- Monitor service health using CloudWatch metrics, alarms, logs, SNS notification routing, and observability workflows for production ECS and EKS services.
- Review operational metrics, application logs, deployment behavior, and alert patterns to support issue identification, service restoration, and recurring-problem reduction.
- Participated in incident response, root cause analysis, and post-incident documentation to enhance service availability and latency for API and deployment-related issues.
- Maintained and improved operational runbooks, troubleshooting notes, and configuration details to align with secure healthcare technology operations.
- Maintained CI/CD environments, including Jenkins-to-GitLab migration and pipeline optimization.
- Contribute to Terraform and Ansible automation used to standardize development, staging, and production infrastructure support tasks.
- Client: LexisNexis / Human API Division
DevSecOps Engineer, Contract Engagement
Visionaire Partners
Remote
03.2023 - 09.2023
- Integrated Trivy security scanning and compliance checks into Jenkins and GitHub Actions CI/CD workflows, enhancing security posture of deployment pipelines.
- Supported GitOps deployment workflows for Kubernetes applications using Argo CD to improve deployment traceability and rollback readiness.
- Documented release runbooks and operational procedures to bolster incident-response readiness and facilitate knowledge transfer among team members.
- Engaged in contract negotiations, securing agreements with clients that aligned project deliverables with business objectives.
Education
M.S. - Cybersecurity
Western Governors University
Salt Lake City, UT07-2026
B.S. - Business Administration
Salem State University
Salem, MA05-2021
Certification
- CompTIA PenTest+
- CompTIA CySA+
- AWS Certified Security - Specialty
- AWS Certified Solutions Architect - Associate
- Certified Kubernetes Administrator (CKA)
- ISC2 Certified in Cybersecurity (CC)
Languages
- English, Fluent
Selected Technical Project
SRE Microservices Reliability Lab, Independent Cloud Operations Project, 2026, Rebuilding a multi-service e-commerce application as a hands-on SRE and cloud operations lab focused on service mapping, monitoring, deployment workflows, incident scenarios, and failure troubleshooting., Following the baseline application deployment first, then redesigning the platform with Terraform-managed AWS infrastructure and GitOps-based Kubernetes delivery., Planned implementation includes ECR, EKS, IAM roles, VPC networking, remote Terraform state, Helm deployments, Argo CD synchronization, CI/CD image scanning, and operational runbooks., Documenting practical failure scenarios such as ImagePullBackOff, CrashLoopBackOff, failed readiness probes, IAM permission issues, Terraform state locking, and service-to-service connectivity problems.
Core Skills
service reliability, availability support, operational checks, runbooks, incident response, escalation, RCA, CloudWatch, Grafana, Prometheus, Datadog, PagerDuty, alerting, dashboards, metrics/log review, AWS, Azure, EC2, ECS, EKS, S3, IAM, VPC, Route 53, AKS, Docker, Kubernetes, GitLab CI/CD, GitHub Actions, Jenkins, Argo CD, Terraform, Ansible, Helm, Git workflows, Python, Bash, PowerShell, IAM least privilege, vulnerability remediation, secrets management, NIST 800-53, HIPAA
Timeline
Site Reliability Engineer
Thompson Technology Innovation
12.2023 - 12.2025
DevSecOps Engineer, Contract Engagement
Visionaire Partners
03.2023 - 09.2023
M.S. - Cybersecurity
Western Governors University
B.S. - Business Administration
Salem State University