Anne-Marie Simonton
Deltona,FL
Summary
Dedicated professional with extensive experience as a Certified Pharmacy Technician at Walgreens, excelling in prescription processing and patient communication. Proven ability to implement safety protocols and enhance customer service, ensuring optimal patient care. Strong problem-solving skills and a commitment to accuracy drive successful outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Private Caregiver
Self-employeed
DeLand, FL
05.2025 - 12.2025
- Provided personalized care and assistance to clients in daily activities.
- Administered medication and monitored health conditions effectively
- Collaborated with healthcare professionals to ensure comprehensive support.
- Implemented safety protocols to enhance client well-being at home.
- Fostered positive relationships with clients, enhancing emotional support and trust.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall well-being
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Certified Pharmacy Technician
Walgreens
Orlando, Florida
04.2023 - 04.2025
- Supported pharmacists in medication preparation and dispensing processes to ensure accuracy and compliance.
- Oversaw inventory management by conducting regular stock checks and initiating reordering processes.
- Executed prescription processing utilizing pharmacy management software to ensure accuracy and efficiency.
- Facilitated collaboration with healthcare providers to enhance patient care and medication therapy management.
- Managed incoming phone calls, providing timely responses to inquiries from customers and healthcare providers.
- Facilitated patient communication to gather prescription details and medical histories.
- Addressed and resolved third-party billing system and customer service challenges.
Cashier
Publix
Merritt Island, FL
03.2022 - 08.2022
- Executed customer transaction processing with precision using POS systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries and provided product recommendations for improved service.
- Handled cash, credit, and gift card transactions accurately to ensure financial integrity.
- Collaborated with team members to optimize workflow during high-traffic periods.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Cashier
Bed Bath & Beyond
Melbourne, FL
12.2020 - 05.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained accurate cash drawer balance throughout shifts and performed reconciliations.
- Handled returns and exchanges, ensuring compliance with company policies and customer satisfaction.
- Supported inventory management by restocking shelves and organizing merchandise displays.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Trained new employees on cash handling procedures and customer service protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
English Teacher
Sancta Famila Academy
Melbourne, FL
09.2019 - 05.2021
- Designed and implemented engaging lesson plans that integrate diverse literary works.
- Developed and executed innovative teaching strategies to foster critical thinking and analytical skills in students.
- Evaluated student performance through systematic assessments and delivered constructive feedback to enhance learning outcomes.
- Guided new teachers in implementing effective classroom management strategies and curriculum development techniques.
Education
Associate of Arts - English
University of Central Florida
Orlando, FL08.2019
High School Diploma -
Santa Famila Academy
Melbourne, FL05.2008
Skills
Patient record management
Safety protocol implementation
Customer service excellence
Problem-solving
Flexible schedule and availabilit
Verbal and written communication skills
Medical record-keeping
Prescription processing
Insurance claims processing
Patient communication
Team collaboration techniques
Insurance verification
HIPAA
Pharmacy software proficiency
Advanced math skills
Timeline
Private Caregiver
Self-employeed
05.2025 - 12.2025
Certified Pharmacy Technician
Walgreens
04.2023 - 04.2025
Cashier
Publix
03.2022 - 08.2022
Customer Service Cashier
Bed Bath & Beyond
12.2020 - 05.2021
English Teacher
Sancta Famila Academy
09.2019 - 05.2021
Associate of Arts - English
University of Central Florida
High School Diploma -
Santa Famila Academy