Summary
Work History
Education
Skills
Timeline
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Anne McCann

Clearwater,FL

Summary

Dynamic and highly reliable professional with extensive experience in hospitality and healthcare, including a role at AJs Sports Bar and Grill. Proven ability to deliver outstanding customer service while managing complex tasks. Skilled in inventory management and fostering positive relationships, ensuring exceptional guest experiences and operational efficiency.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Patient-focused Job Title with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Efficient Desired Position with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Work History

Bartender

AJs Sports Bar and Grill
08.1996 - 2005
  • Prepared and served a variety of beverages while ensuring compliance with health and safety regulations.
  • Managed bar inventory, tracking stock levels to minimize waste and optimize ordering processes.
  • Provided exceptional customer service, fostering positive relationships and enhancing guest experiences.
  • Collaborated with kitchen staff to ensure timely delivery of food and drink orders during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Administrative Assistant

Olympia Real Estate
08.2000 - 2003
  • Managed daily office operations, ensuring efficient workflow and communication among team members.
  • Coordinated scheduling and appointments for multiple executives, optimizing time management and resource allocation.
  • Assisted in preparing documents for client meetings, enhancing presentation quality and professionalism.
  • Streamlined filing systems, improving document retrieval speed and organization within the office.
  • Conducted research on market trends to support property listings, contributing to informed decision-making processes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Medical Assistant

St. Petersburg Pediatrics
04.1999 - 2002
  • Assisted in patient intake, ensuring accurate data entry and documentation.
  • Supported medical staff with routine clinical tasks, enhancing workflow efficiency.
  • Maintained cleanliness and organization of examination rooms to promote patient safety.
  • Prepared and sterilized instruments for procedures, adhering to strict safety protocols.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Measured patient pulse oximetry.

CNA

Palm Gardens of Largo
09.1996 - 1997
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization in resident rooms and common areas.
  • Collaborated with team members to implement individualized care plans for residents.
  • Provided emotional support to residents and families during challenging times.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

Commercial Fishing Vessel Deckhand

Shut Up And Fish
05.1993 - 1995
  • Operated fishing gear and equipment, ensuring proper functionality and safety protocols.
  • Assisted in the loading and unloading of catch, maintaining organization on deck.
  • Monitored weather conditions to ensure safe navigation and operation of vessel.
  • Maintained cleanliness and orderliness of work areas, adhering to sanitation standards.
  • Contributed to sustainable fishing practices by adhering to regulations and guidelines for catch quotas.
  • Displayed strong interpersonal skills by communicating effectively with captains, supervisors, and crew members to address concerns and coordinate activities on deck.
  • Demonstrated flexibility in adapting to changing weather conditions or schedules while maintaining focus on assigned tasks at hand.

Education

High School Diploma -

Seminole High School
Seminole, FL

CNA

SPC
Clearwater, FL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Complex Problem-solving
  • Memory retention
  • Hospitality service expertise
  • Outstanding customer service
  • Fast learner
  • Honest and dependable

Timeline

Administrative Assistant

Olympia Real Estate
08.2000 - 2003

Medical Assistant

St. Petersburg Pediatrics
04.1999 - 2002

CNA

Palm Gardens of Largo
09.1996 - 1997

Bartender

AJs Sports Bar and Grill
08.1996 - 2005

Commercial Fishing Vessel Deckhand

Shut Up And Fish
05.1993 - 1995

High School Diploma -

Seminole High School

CNA

SPC

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Anne McCann