Anne McGlothlin
Fort Worth,TX
Summary
Dynamic professional with a friendly demeanor and strong teamwork skills, honed at the City of Fort Worth as a Golf Attendant. Proven ability to enhance customer experiences through effective communication and problem-solving. Successfully developed training programs for volunteers, fostering community engagement and operational efficiency.
Overview
8
8
years of professional experience
Work History
Golf Attendant
City of Fort Worth
Fort Worth
06.2023 - Current
- Assisted golfers with equipment rentals and returns to ensure smooth operations.
- Maintained cleanliness of golf carts and facilities for optimal guest experience.
- Provided information on course layout and rules to enhance player enjoyment.
- Collaborated with team members to manage tee times efficiently during peak hours.
- Coordinated volunteer recruitment efforts, enhancing community engagement and participation.
- Developed and implemented training programs for new volunteers, ensuring effective onboarding.
Bartender
Upper 90 Soccer + Sport
Fort Worth, TX
08.2022 - 03.2023
- Implemented efficient workflow practices, improving service speed during peak hours.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
- Developed specialty drink menus, attracting repeat customers and increasing sales opportunities.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Finn Maccool's Pub
Fort Worth, TX
05.2022 - 03.2023
- Crafted cocktails and beverages according to established recipes and customer preferences.
- Managed bar inventory, ensuring stock levels met demand and minimizing waste.
- Provided exceptional customer service, enhancing guest experiences through attentive interactions.
- Trained new bartenders on drink preparation techniques and bar operations.
Lab Assistant
Texas Pain Institute
Fort Worth, TX
01.2019 - 05.2021
- Conducted routine laboratory tests to ensure accuracy and consistency in results.
- Maintained laboratory equipment, performing regular calibrations and troubleshooting issues.
- Assisted in data collection and analysis for research projects, ensuring meticulous documentation.
- Collaborated with team members to refine processes, improving workflow efficiency within the lab.
Phlebotomist
Grifols Biomat
Fort Worth, TX
06.2017 - 01.2019
- Collected blood samples utilizing various techniques to ensure patient comfort and safety.
- Maintained accurate records of patient information and specimen tracking for compliance.
- Trained new staff on phlebotomy procedures and best practices to enhance team efficiency.
- Led initiatives to optimize scheduling, reducing wait times for patients needing blood draws.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
Associate of Science - Medical Laboratory Science
Tarrant County College
Fort Worth, TX04-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
- Excellent communication
Timeline
Golf Attendant
City of Fort Worth
06.2023 - Current
Bartender
Upper 90 Soccer + Sport
08.2022 - 03.2023
Bartender
Finn Maccool's Pub
05.2022 - 03.2023
Lab Assistant
Texas Pain Institute
01.2019 - 05.2021
Phlebotomist
Grifols Biomat
06.2017 - 01.2019
Associate of Science - Medical Laboratory Science
Tarrant County College