ANNE MELO
Port St Lucie
Summary
Results-oriented Administration Expert with expertise in healthcare and client delivery. Enhanced customer relationships through innovative solutions and strong problem-solving abilities. Achieved operational efficiency as Surgery Coordinator by excelling in surgical scheduling, patient coordination, and medical coding, contributing to improved patient care and team collaboration.
Overview
18
18
years of professional experience
Work History
Surgery Coordinator & Coding (Hybrid)
Physicians to Women OBGYN
Stuart
12.2023 - 10.2025
- Obtain medical authorizations & clearances and ensures all charts, consent forms and surgical reports are accurate and filed in the EMRs
- Surgery scheduling between OR time with specialized equipment or vendor requirements per physician's request with hospitals
- Provides pre and post-operative instructions to patients and family members
- Submitted claims to insurance companies for reimbursement, ensuring accuracy in payment and tracking of medical services
Checkout Medical Receptionist
Florida Vision Institute
Stuart
01.2022 - 04.2023
- Answered incoming calls, responding to inquiries from patients and other medical offices
- Checked patients in and out for appointments and collected co-payments
- Comprehensively analyzing insurance and making decisions upon approval or rejection
- Organizing doctors specifically schedules due to patients increased volume
Front Desk Medical Receptionist
Fier Eye Care & Surgery Center
Stuart
07.2007 - 12.2020
- Managed patient intake forms and verified insurance information accurately.
- Greeting visitors, ascertaining the nature of the business, providing information, and directing visitors to the appropriate individual
- Collaborating with the administrative team to create the weekend on call nursing schedule
- Handing patient related issues such as gathering referrals from pcp and authorizations from medical insurance carries, scheduling multiples appointments, making sure insurances are verified on a timely manner
Education
High School -
Westfield High School
Skills
- Proactivity
- Multitasking
- Adaptability
- Flexibility
- Stress management
- Medical coding
- EMR documentation
- Surgical scheduling
- Insurance verification
- Patient education
- Healthcare compliance
- Claims processing
- Team collaboration
- Attention to detail
- Time management
Languages
- English
- Brazilian Portuguese
- Spanish
EMR Systems
Athena, Ema, CompuLink, Next-Gen, Istamed, Clearwave
Timeline
Surgery Coordinator & Coding (Hybrid)
Physicians to Women OBGYN
12.2023 - 10.2025
Checkout Medical Receptionist
Florida Vision Institute
01.2022 - 04.2023
Front Desk Medical Receptionist
Fier Eye Care & Surgery Center
07.2007 - 12.2020
High School -
Westfield High School