Michelle Campa
Seaside
Summary
To assist, encourage and empower individuals experiencing housing instability to secure and maintain stable housing by connecting them to necessary support services, focused on individual needs and client centered planning. To utilize my own personal and professional experience for the greater purpose of benefiting others.
Knowledgeable Case Manager/Housing Navigator with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Case Manager/Housing Navigator
Community Human Services/ Safe Passage
01.2025 - Current
- Supports transitional aged youth to develop goals using an Individual Service Plan while monitoring progress. Provides opportunities through referrals and links to appropriate community providers. Represents clients and advocates on their behalf to access benefits and services. Ensure all case records are current by documenting ongoing contact through case notes. Supports clients to develop and practice life skills that support self-sufficiency leading to stable housing. Engages with community providers and property management companies to create a stronger network of resources.
Housing Specialist/Case Manager
Women's Empowerment / Trellis Gardens
06.2024 - 01.2025
- Provided Case Management and Housing Navigation services to families in transition by linking to providers and providing direct service educational classes such as Job Readiness, Financial Literacy, Ready-to-Rent and Basic Life Skills. Utilized Coordinated Entry process in HMIS, community collaboration, advocacy, and community engagement with various property managers.
Housing Liaison
Turning Point Community Programs
07.2023 - 06.2024
- Prepared clients for PSH by ensuring they met all HMIS doc readiness requirements, assisting with housing applications and filling out forms, building relationships with landlords to develop a broader network of housing support for our clients. Monitored subsidized housing plans and ensured documentation that meet MHRS requirements.
Case Manager
Sacramento Self Help-Housing
09.2020 - 09.2022
- Provided Intensive Case Management to chronically homeless individuals, assisting them to establish Permanent Supportive Housing (PSH). Performed weekly field visits. Linked clients to benefits such as Medi-Cal, SSI, SSDI, VA, HUD_VASH, ESV Vouchers. Supported clients with client centered service planning, prioritizing their needs. Conducted Intake Assessments. Completed Case Notes, Progress Reports, and Individual Service Plans. HMIS documentation.
SUD Counselor/Facilitator
Phoenix House CTF Soledad State Prison
02.2018 - 02.2019
- Provided individual and group SUD counseling, serving the incarcerated population. Facilitated Substance Abuse groups such as CBI, Relapse Prevention, Anger Management and Seeking Safety. Developed and maintained all Case notes, TX plans, ISP, Progress and Group Notes, Discharge Planning.
Case Manager/Community Builder
Sun Street Centers - Pueblo del Mar
04.2016 - 01.2018
- Facilitated weekly Substance Abuse CBI, Wellness and 0-3 Play and Learn groups. Assisted parents with Ages & Stages Developmental Assessments 0-5. Coordinated and supervised Cooperative Child Care program. Provided Case Management, linking clients to community resources. Developed and maintained all Case notes, TX plans, ISP, Progress notes. Worked collaboratively with other agencies to provide clients with relevant training and educational services.
Education
GED -
01.1998
AOD - undefined
Hartnell College
01.2015
Skills
- Comfortable serving diverse populations with compassion and cultural competency
- Crisis Intervention
- Client Centered Service Plans
- Case Management
- Housing Navigation
- Community Engagement
- Fair Housing Regulations
- Knowledge of DBT techniques and practices
- Computer skills
- Works collaboratively with colleagues to achieve agency goals
- Communication skills (Active and Reflective Listening)
- Trauma Informed Care
- Group Facilitation
- Motivational Interviewing
- Strong Professional Boundaries
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Case planning
- Community resources
- Documentation proficiency
- Community outreach
- Emotional awareness
- MS office
- Referral coordination
Timeline
Case Manager/Housing Navigator
Community Human Services/ Safe Passage
01.2025 - Current
Housing Specialist/Case Manager
Women's Empowerment / Trellis Gardens
06.2024 - 01.2025
Housing Liaison
Turning Point Community Programs
07.2023 - 06.2024
Case Manager
Sacramento Self Help-Housing
09.2020 - 09.2022
SUD Counselor/Facilitator
Phoenix House CTF Soledad State Prison
02.2018 - 02.2019
Case Manager/Community Builder
Sun Street Centers - Pueblo del Mar
04.2016 - 01.2018
AOD - undefined
Hartnell College
GED -
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