Anne-Michelle Burke
New Braunfels,TX
Summary
- Experienced substitute teacher in multiple subjects/ grade levels
- A dedicated employee with strengths in customer service and public relations. Successful in teaching junior employees how to maximize performance.
- Skilled in online education, getting the bulk of my degree in a remote/self-paced format
- Currently working on completing a teaching certification for the state of Texas for a qualified teacher of English
- Applying my TEFL to online schools, teaching children English abroad
- Seeking a career in a field that will complement my acquired education in fields like HR management, and education (remote or in-person).
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier/Floor Associate
Dollar Tree
New Braunfels, Texas
10.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocking/re-stocking merchandise, inventory
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Substitute Teacher, K-12
Comal ISD
New Braunfels, Texas
10.2016 - Current
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Instructed small groups or individual students who need extra help or attention.
- Active substitute for 6 1/2 years (numerous grade levels, academic settings, working with children that have diverse academic abilities)
Barista
Scoop Street
New Braunfels, TX
09.2021 - 09.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
TEFL - Teaching English As A Second Language
International Open Academy
05-2024
Bachelor of Arts - Liberal Arts And General Studies
University of Arizona
Tucson, AZ12-2023
Certification - Human Resource Management
San Antonio College
San Antonio, TX05-2021
Associate of Arts - Liberal Arts And General Studies
San Antonio College
San Antonio, TX12-2017
Skills
- Customer Assistance
- Time management
- Organization
- Teamwork/collaboration
- Efficiency
- Professionalism
- Punctuality
- Problem-solving
- Microsoft systems (Word, Excel, PowerPoint)
- Communication
Certification
- Human Resource Management
- TEFL
References
References available upon request.
Timeline
Cashier/Floor Associate
Dollar Tree
10.2023 - Current
Barista
Scoop Street
09.2021 - 09.2023
Substitute Teacher, K-12
Comal ISD
10.2016 - Current
TEFL - Teaching English As A Second Language
International Open Academy
Bachelor of Arts - Liberal Arts And General Studies
University of Arizona
Certification - Human Resource Management
San Antonio College
Associate of Arts - Liberal Arts And General Studies
San Antonio College