Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANNE MURPHY

Macomb,MI

Summary

IT Professional with over 20 years of experience in Business Analysis and Project Management, including 7+ years as a Project Coordinator at GM. Successfully implemented over 6 software projects, demonstrating expertise in RFP writing and managing large vehicle purchases for government entities. Effectively facilitated communication between programmers, engineers, and end-users. Proficient in Agile methodology and project management software.

Overview

35
35
years of professional experience

Work History

Project Manager

Rochester- OPC
Rochester, MI
05.2023 - Current
  • Led implementation of new dispatch and driver software, providing training for staff and end users.
  • Managed monthly and quarterly transportation budget with county government agencies to ensure compliance.
  • Oversaw major expansion of Transportation department through staff recruitment and fleet acquisition.
  • Developed and implemented policies for operational effectiveness, sustainability, safety, and customer service.
  • Presented Quarterly detailed status reports to County executives using advanced PowerPoint.
  • Prepared and submitted required federal, state, and statistical operating reports on a weekly and quarterly basis.
  • Conducted analysis of employee hours and overtime costs using PivotTables to prepare summary reports.
  • Tracked issues and requested software enhancements utilizing Jira dashboards.

Legal Project Coordinator

General Motors
Detroit, MI
09.2020 - 05.2023
  • Organized, managed, and maintained relativity database to house litigation evidence and documents.
  • Analyzed warranty and automotive technical data to determine manufacturer’s liability.
  • Created and managed settlement contracts with plaintiff’s attorneys.
  • Calculated detailed repurchase offers utilizing Excel formulas and functions.
  • Querying large databases using SQL, to pull data for warranty repairs.
  • Negotiated multiple pre-suit settlements with Plaintiff Attorneys on behalf of General Motors.
  • Organized raw warranty data into functional reports using excel VLOOKUP and pivot table functions.
  • Create reports, dashboards and under interface for vehicle repurchase data in MS Access.
  • Conduct training sessions, document and user guides for Attorneys and other Users.
  • Write clear and well-structured business requirements and documentation.
  • Developed and maintained a customized SharePoint site for improved knowledge sharing.dge sharing.

Litigation Project Coordinator / Business Analyst

Dykema Law Offices
Bloomfield Hilla, MI
08.2019 - 08.2020
  • Analyzed automotive warranty data for compliance with California Lemon Law.
  • Developed data storage and analysis using legal document management software.
  • Created custom reports in Excel for automotive manufacturers utilizing warranty and repurchase data.
  • Consulted with attorneys to prepare litigation case analysis for Ford and General Motors clients.
  • Refined warranty data reports with charts and graphs using advanced excel and Power BI.
  • Created monthly litigation data reports joining multiple tables to provide settlement data to Ford.
  • Created detailed PowerPoint presentations with embedded excel charts and data.
  • Created daily and weekly reports using MS Excel, Tableau and presented to Upper Management.
  • Created MS Access database with User reporting interface.

Project Coordinator / Data Analyst

General Motors
Warren, MI
03.2015 - 07.2019
  • Created and maintained custom Warranty reports in MS Excel and Power BI for Brand Quality Control.
  • Created detailed PowerPoint presentations with embedded excel, for engineering investigations.
  • Created and conducted training software programs and procedures for engineers.
  • Scheduled and managed weekly quality reviews of emerging issues with cross functional teams.
  • Acted as liaison between Application Developers and Business Users in all project phases.
  • Utilized MS Project Advanced features to visualize project paths and dependencies.
  • Ensure that project delays and risks are accurately logged in MS Project and communicated proactively.
  • Coordinated all phases of Top Issues Engineering Investigations and government reporting.
  • Managed software project, using detailed timelines, budget, task, and resource allocation.
  • Organized, planned, and oversaw weekly status meetings with multiple cross-functional teams.
  • Implemented new Parts tracking system software and trained internal users and parts suppliers.
  • Managed implementation of international warranty and repair database for worldwide tracking.
  • Organized meetings and took detailed minutes for project discussions and decisions.

Automotive Representative

General Motors
Warren, MI
02.2013 - 03.2015
  • Trained and assisted dealerships in the use of vehicle ordering system and claim system.
  • Interfaced with Dealership personnel to resolve system issues.
  • Tracked system issues and compiled weekly issue report using excel filtering and sorting.
  • Created Sharepoint site to organize Dealership training documentation.

Business Analyst

NovaPoint Group
Port Huron, MI
09.2012 - 02.2013
  • Implemented open ERP software system for businesses to streamline accounting process.
  • Interpreted Customer business needs and translated into technical requirements.

Technical Representative

Minacs/OnStar
01.2011 - 01.2012
  • Other Previous Employers:

MNWeb Administrator

University of St Thomas
Minneapolis
01.2002 - 01.2003

Consultant

Greenbrier and Russell
Plymouth, MN
01.1999 - 01.2002

Project Manager / Senior Business Analyst / Business Analyst

Electronic Data Systems
Troy, MI
01.1991 - 01.1999

Education

BS - Business and English

Oakland University
Rochester, MI

Skills

  • Project management
  • Budget management
  • Customer relationship management
  • Database querying
  • Cross-functional collaboration
  • Requirements gathering
  • Microsoft SQL
  • Microsoft project expertise
  • Microsoft excel, project, and Visio
  • Microsoft sharepoint

Timeline

Project Manager

Rochester- OPC
05.2023 - Current

Legal Project Coordinator

General Motors
09.2020 - 05.2023

Litigation Project Coordinator / Business Analyst

Dykema Law Offices
08.2019 - 08.2020

Project Coordinator / Data Analyst

General Motors
03.2015 - 07.2019

Automotive Representative

General Motors
02.2013 - 03.2015

Business Analyst

NovaPoint Group
09.2012 - 02.2013

Technical Representative

Minacs/OnStar
01.2011 - 01.2012

MNWeb Administrator

University of St Thomas
01.2002 - 01.2003

Consultant

Greenbrier and Russell
01.1999 - 01.2002

Project Manager / Senior Business Analyst / Business Analyst

Electronic Data Systems
01.1991 - 01.1999

BS - Business and English

Oakland University

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