Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst

Anne Ndegwa PMI-ACP

Baltimore,Maryland

Summary

I am a dedicated healthcare IT Project Manager who is resourceful with over 8+ years toward handling complex hardware and software installations. I am a highly motivated and results-oriented Project Manager with 7+ years of experience in the health information technology (HIT) field, specializing in program/project leadership, end-user engagement, and technical oversight. My expertise lies in standards-based data exchange, interoperability standards, and government initiatives like the care transitions of clinical data exchange like immunization, lad reporting and syndromic surveillance projects. I am passionate about leveraging technology to improve care coordination and health outcomes.

Overview

11
11
years of professional experience

Work History

IT Project Manager

NAVI-Health -OPTUM Healthcare
02.2023 - 12.2023
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.

IT Project Manager

Orchard Software
07.2022 - 12.2022
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings using JIRA
  • Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
  • Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
  • Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
  • Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Technical IT Project Manager

Maryland Department of Health
Baltimore, MD
05.2019 - 03.2022
  • Facilitated initial setup process of automation Electronic data interchange (EDI) integration
  • Develop and manage a plan for the implementation of EMR and/or LIS interfaces
  • Work with the EMR/LIS vendor, the organization's IT team, and clinical staff to ensure that the new system meets the needs of the organization
  • Consulting with clients, coordinating projects teams, monitoring team progress, making sure projects are implemented in due time, and solving technical issues.
  • Monitor and evaluate the performance of the new system. Provide ongoing support after implementation
  • Identify and resolve any problems that arise with the new system
  • Define interface objectives and scope of work, functionality, dataflow, workflow, and HL7 specifications
  • Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings
  • Facilitated team and cross-team Retrospectives to build good working relationships among agile teams across the world with different time zones including HIE and EHR/EMR companies.

Project Manager

Radnet Inc.
07.2017 - 05.2019
  • Input data messaging by adding, modifying or canceling different interface code and provide support per HL7 guidelines from FHIR to HL7v2 conversion
  • Retrieving and integrating hospital clinical data workflow to support the health providers operations for effective electronic practice management
  • Integration of data from Mirth connects to share and exchange data interchange EDI across the health platforms within the organization
  • Implementing and supporting Electronic Health Record (EHR) applications
  • Coordinate meeting calls with the technical team to facilitate the progress of the project using different chat systems like Microsoft Team, G-suite, and Zoom
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings using JIRA.

Business systems intergration Specialist

Med-star Health Services
06.2015 - 07.2017
  • Initiation, planning, monitoring and closing projects assigned for Project management (PMI)
  • Integration of new and existing business systems, applications, and data sources
  • Working with a variety of stakeholders, including business analysts, developers, and IT operations staff, to ensure that systems are integrated seamlessly and efficiently
  • Implement and test integrations, ensuring data accuracy and system performance
  • Monitor and troubleshoot integration issues, collaborating with both technical and business teams to resolve problems
  • Document integration processes and procedures for future reference
  • Stay up-to-date on emerging technologies and best practices in system integration
  • Assist with other IT projects as needed.

Healthcare Information Credentialing Specialist

Magellan Health Services
12.2012 - 06.2015
  • Collect and verify provider documentation, such as licenses, certifications, and education transcripts
  • Perform primary source verification by contacting the issuing agencies to confirm the validity of the credentials
  • Update and maintain provider information in the organization's credentialing database
  • Monitor provider credentials for expiration dates and ensure that providers are re-credentialed on time
  • Liaise with providers and their offices throughout the credentialing process
  • Educate providers on the credentialing process and requirements
  • Assist with the development and implementation of credentialing policies and procedures
  • Coordinates and monitors the review and analysis of applications and accompanying documents and ensures applicant eligibility using Epic
  • Utilizes the Cactus credentialing database by performing query, reports and document generation by retrieving National Practitioner Database reports in accordance with Health Care Quality Improvement Act
  • Performs other job-related duties as assigned.

Education

Masters of Business Management (M.B.A) -

Washington Adventist University
07.2012

Bachelor of Science in Healthcare /Business Management -

Washington Adventist University
05.2010

PMI Agile Certified Practitioner (PMI-ACP)-Completion -

Skills

    TECHNICAL SKILLS

  • Healthcare interoperability standards: HL7, FHIR, LOINC, SNOMED
  • Data analytics: Data extraction, visualization, reporting
  • CMS Patient Access and Interoperability Rule
  • Federal data standards and initiatives
  • HIPAA, Data Practices, online authentication, and patient consent
  • Software Development Life Cycle
  • Cloud Computing
  • Database Management
  • Agile Methodologies
  • Stakeholder Management
  • IT Infrastructure Management
  • Resource Management
  • Cross-functional Team Leadership

    • PROJECT MANAGEMENT SKILLS

  • MS Project
  • JIRA
  • Confluence
  • AWS Sentry
  • Rally
  • Microsoft Office suite
  • Adobe products
  • MS teams
  • Zoom
  • Google suite

    • SOFT SKILLS

  • Organization & Time Management
  • Communication & Interpersonal Skills
  • Project Management Principles
  • Problem-solving & Analytical Skills
  • Adaptability & Creativity
  • Initiative & Deadline Management
  • Teamwork & Collaboration

Accomplishments

    Key Achievements:

  • Successfully led a 12-month project to implement a new healthcare data exchange platform, resulting in 20% reduction in duplicate tests and a 15% increase in patient satisfaction.
  • Designed and executed comprehensive end-user engagement strategies, ensuring stakeholder alignment and successful product adoption. This included requirements gathering, usability testing, accessibility evaluations, and training development.
  • Managed vendor selection and oversight, ensuring adherence to project timeline, budget, and scope. Implemented knowledge transfer initiatives to empower internal teams.
  • Extensive experience with HIPAA, data practices, online authentication, and patient consent, ensuring compliance and secure data exchange.
  • Proven ability to manage complex projects by defining objectives, requirements, and constraints; identifying dependencies and critical paths; establishing timelines; and mitigating risks.
  • Excellent communication and collaboration skills, ensuring clear and concise communication with stakeholders and team members.

Timeline

IT Project Manager

NAVI-Health -OPTUM Healthcare
02.2023 - 12.2023

IT Project Manager

Orchard Software
07.2022 - 12.2022

Technical IT Project Manager

Maryland Department of Health
05.2019 - 03.2022

Project Manager

Radnet Inc.
07.2017 - 05.2019

Business systems intergration Specialist

Med-star Health Services
06.2015 - 07.2017

Healthcare Information Credentialing Specialist

Magellan Health Services
12.2012 - 06.2015

Masters of Business Management (M.B.A) -

Washington Adventist University

Bachelor of Science in Healthcare /Business Management -

Washington Adventist University

PMI Agile Certified Practitioner (PMI-ACP)-Completion -

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Anne Ndegwa PMI-ACP