I am a dynamic customer service professional with a proven track record in my own shop. Skilled in complaint resolution and fluent in Haitian Creole and French, I excel in problem-solving and communication. Recognized for enhancing quality assurance processes, I am dedicated to helping others and ensuring exceptional e-commerce experiences.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. I am poised to contribute to team success and achieve positive results. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Helping others and receiving a good response back is what's most important to me and definitely a core value of mines. I hope to excell in this new position and be seen as the helping hand that any family can turn to when they need some advice or help. Whenever I face any challenge or problem, talking to someone is the first thing I do. I know how to express empathy and build a relationship and I'll always be the person someone calls when they feel like they have nowhere else to go. I'm an older sister to my siblings and they always look up to me as well as some of my friends. When someone is in need, I'm more than welcomed to help in any way that I can. When I need help, I expect a good experience which is why I give a good experience to those who need help from me.
-Helping others
-Problem solving skills
-Communication skills
-Answering questions
-Complaint resolution
-Calm disposition
-Like-minded
-Fluent in Haitian Creole and French
-Customer service
-Gathering information
-Quality assurance
-E-commerce
-Achieved 10+ orders in the first 4 months of opening my E-commerce shop by entering campaigns, finding promotion opportunities and most importantly connecting with people who were interested in my products.
-Achieved becoming a Home Health Aide in the past through my hard work and care for those around me.
-Achieved qualifying for a home care role for a loved one because of my sociable and easy going attitude.