Anne Ramirez
I have worked as a concierge at Juniper Village at Chatham since January, 2025. I also have secretarial knowledge from working at Valley hospital for ten years. I feel I would be a wonderful addition within your group because I am a hard worker and a fast learner. I am also Authorized to work in the US for any employer.
Professional with strong experience and readiness for a hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfactionKnown for effective collaboration with team members to achieve outstanding results and adapting to changing needs.s. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.
Experienced with providing exceptional guest services and ensuring a welcoming environment. Utilizes strong communication and problem-solving skills to address guest needs effectively. Track record of fostering positive guest experiences and maintaining high service standards.
Diligent [Desired Position] with solid background in providing exceptional guest services. Proven experience in enhancing guest satisfaction through attentive and personalized service. Demonstrated effective communication and problem-solving skills.
Work History
Concierge
1 Year 7 Months- I answer and redirect incoming calls with the utmost professionalism and positivity. Took accurate and courteous phone messages while responding promptly to resident requests. Greeted visitors warmly upon entry and completed information cards for all inquiries. Responding to all residents' guests and team member inquiries in a timely fashion. Maintained accurate and up-to-date front desk sign in/sign out logs. Performed basic computer data entry.
- Delivered exceptional customer service to residents and visitors, ensuring a welcoming atmosphere.
- Coordinated daily activities and events, enhancing resident engagement and satisfaction.
- Managed front desk operations, efficiently handling inquiries and requests from residents and families.
Teacher's Assistant
3 Years 4 MonthsTeachers Aide/Caregiver/medical receptionist
6 Years 1 Month- I Promoted good behavior by using the positive reinforcement method. I Promoted language development skills through reading and storytelling. I Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps. I Relieved the head teacher and toddler teacher.
Residential Counselor
2 Years 5 Months- I Monitored medications and assisted with daily living and hygiene training. I Planned and facilitated meetings. I Handled difficult, sensitive, and confidential issues.
Business Associate/ Medica Receptionist /Secretary
10 Years 4 Months- I Worked three units (responsible for admissions); Labor and Delivery, NICU, and Post- Partum, coordinated with other hospital departments.
- Worked with nursing staff to coordinate patient transfers to and from the unit
- Initiated, maintained, and updated patient charts
- Served as unit secretary
- Established knowledge of medical terminology.
Teachers Assistant
5 Months- I Provided a positive learning experience. I Coordinated activities with teacher. I Created a nurturing environment for children. I Promoted good behavior by using the positive reinforcement method. I Promoted language development skills through reading and storytelling. I Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps. I Relieved the head teacher and toddler teacher. I Dressed children and changed diapers.
Detail Clerk/ Appraiser
7 Years 1 Month- And 12/1991 to 08/1994 Chubb & Son Inc - NJ I Exemplified positive professional dispositions. I Displayed effective time management and organization. I Clerical duties including; answering phones, imputing data, and preparing monthly. I charts for underwriters.