Anne Rytel
Monmouth,OR
Summary
Dynamic and resourceful professional with a proven track record at The Grain Station, enhancing customer satisfaction and streamlining operations. Excelled in staff management and document preparation, demonstrating exceptional social perceptiveness and problem-solving abilities. Achieved significant improvements in service quality, contributing to long-term client loyalty and operational efficiency.
Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
36
36
years of professional experience
Work History
Restaurant Food Server
The Grain Station
Monmouth, Oregon
02.2004 - 09.2023
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Informed customers of daily specials and signature menu items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus and answered questions regarding items.
- Provided exceptional service to high volume of daily customers.
- Organized tables quickly so new guests could be seated in a timely fashion.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Ensured that all patrons were aware of daily specials offered by restaurant.
- Enhanced presentation of dishes and beverages to elevate visual appeal.
- Ensured guests received precise estimates for food order wait times.
- Adhered to sanitation regulations established by restaurant guidelines.
- Built strong connections with guests, boosting long-term client loyalty.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted other servers as needed, including setting up dining areas before shifts began.
- Provided excellent customer service through active listening and problem solving skills.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Received payment from customers and returned correct change when necessary.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Processed payments for meals using cash registers or point-of-sale systems.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Implemented feedback from customers to improve service quality and menu offerings.
- Suggested menu items to customers based on their preferences.
- Checked in with diners throughout the meal to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Executive Assistant, Purchasing
Oregon State Lottery
Salem, Oregon
03.1996 - 06.2002
- Compiled meeting agendas and supportive materials ahead of meetings.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Researched and prepared information for presentations to high-level executives.
- Coordinated multiple schedules using online calendaring system.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Managed daily invoices, reports and proposals.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Set up meeting and event logistics for senior management and updated calendars.
- Prepared invoices and drafted memos for executives.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Took detailed notes in meetings and disseminated information afterward.
- Handled confidential information with discretion and integrity.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Followed proper accounting and bookkeeping procedures to support audits.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Delivered optimal administrative, customer service and case management support.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Business Owner
Grey Squirrel Nut Co.
Salem, Oregon
06.1988 - 05.2001
- Developed business plan to secure financial backing from investors.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Conferred with customers to understand needs and finalize purchase orders.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Set pricing structures according to market analytics and emerging trends.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Managed inventory levels to meet customer demand while minimizing costs.
- Negotiated contracts with vendors for supplies and services.
Food Service Worker, Restaurant
Chumaree Hotel and Banquet Facilities
Salem, Oregon
01.1988 - 11.1995
- Operated cash register to process cash, check, and credit card transactions.
- Followed established cash handling procedures when collecting payment from customers.
- Delivered food orders promptly and accurately to guests tables.
- Cleaned kitchen areas, equipment and utensils.
- Assisted with inventory management and restocking supplies as needed.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained order and cleanliness of work areas to conform with health codes.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Filled and served various beverages for customers.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Greeted customers upon arrival in the dining area.
- Utilized point-of-sale systems for taking orders from customers.
- Received food orders from individuals and explained offerings.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Education
Certificate of Completion - Accounting/Secretarial
Nebraska College of Business
Omaha, NE09-1983
High School Diploma -
Westside High School
Omaha, NE06-1981
Skills
- Personal hygiene
- Wine pairing
- Food storage
- Social perceptiveness
- Point of sale systems
- Clear communication
- Menu design
- Professional appearance
- Travel administration
- Scheduling
- Meeting planning
- Document handling
- Policy enforcement
- Mail management
- Compensation and benefits
- Excel spreadsheets
- Multi-line phone proficiency
- Staff management
- Executive support
- Travel arrangements
- Resourceful
- Calendar management
- Travel coordination
- Information confidentiality
- Filing and data archiving
- Accounting
- Videoconference preparation
- Business writing
- Document preparation
Timeline
Restaurant Food Server
The Grain Station
02.2004 - 09.2023
Executive Assistant, Purchasing
Oregon State Lottery
03.1996 - 06.2002
Business Owner
Grey Squirrel Nut Co.
06.1988 - 05.2001
Food Service Worker, Restaurant
Chumaree Hotel and Banquet Facilities
01.1988 - 11.1995
Certificate of Completion - Accounting/Secretarial
Nebraska College of Business
High School Diploma -
Westside High School
Similar Profiles
Jose AndalonJose Andalon
Dishwasher at Grain StationDishwasher at Grain Station
Susan GudmansonSusan Gudmanson
Scale Operator/Office Assistant at Buck Country Grain/Dummer Grain ServicesScale Operator/Office Assistant at Buck Country Grain/Dummer Grain Services
Joanna MadisonJoanna Madison
Insulator at Harris Power Station, McGuire Power Station, Catawba Power Station, Oconee Power Station, Robinson Power Station, Brunswick Power Station, North Anna Power Station, Surry Power StationInsulator at Harris Power Station, McGuire Power Station, Catawba Power Station, Oconee Power Station, Robinson Power Station, Brunswick Power Station, North Anna Power Station, Surry Power Station
Samantha GoehringSamantha Goehring
Behavior Intervention Assistant at Alta Loma School DistrictBehavior Intervention Assistant at Alta Loma School District
Kaitlyn ConnorsKaitlyn Connors
Personal Projects: Family Farm, Online Communities at None CurrentlyPersonal Projects: Family Farm, Online Communities at None Currently