Anne Schaefer
Hagerstown ,MD
Summary
Dynamic and detail-oriented professional with experience at Amazon, excelling in shipping and receiving. Proven ability to enhance workflow through effective product inspection and inventory auditing. Recognized for exceptional customer service and strong hand-eye coordination, consistently reducing errors and improving team performance in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Receiver
Amazon
Hagerstown, MD
01.2023 - Current
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Trained new employees on receiving procedures, improving overall team performance.
- Placed, tagged, and secured merchandise in diverse designated areas.
Package Handler
FedEx Ground
Hagerstown, MD
09.2017 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Sandwich Artist
SUBWAY®Restaurants
Hagerstown, MD
11.2016 - 09.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Server
Waffel House
Williamsport, MD
11.2020 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Rising Sun Christian Academy
Cumberland, MD12.2016
Skills
- Shipping and receiving
- Customer service
- Product inspection
- Inventory auditing
- Hand-eye coordination
Timeline
Receiver
Amazon
01.2023 - Current
Server
Waffel House
11.2020 - 12.2023
Package Handler
FedEx Ground
09.2017 - Current
Sandwich Artist
SUBWAY®Restaurants
11.2016 - 09.2017
GED -
Rising Sun Christian Academy