Anne Snyder
Heber City,UT
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Coordinator
High West Distillery
Park City, UT
06.2021 - Current
- Organize office functions, and oversee the daily operations of an office with 20+ employees.
- Work collaboratively with hospitality, events, production, marketing, accounting, and human resources departments.
- Train and onboard all new employees on internal hospitality CRM software systems and programs such as Tripleseat, TOCK, Toast, and 7shifts.
- Managed private room sales and bookings that amounted to roughly $240k per year in hospitality revenue
- Accounts receivable on events revenue, weekly, and monthly reporting to corporate finance teams.
Events Receptionist
High West Distillery
Park City, UT
05.2015 - 07.2021
- Managed all incoming event inquires
- Dispatch all client and customer calls and emails to appropriate departments.
- Trained and onboarded over 10 new event staff employees.
- Managed private room sales and bookings that amounted to roughly $190k per year in hospitality revenue.
- Accounting receivable collections for all event revenue with 30 days of requested payment.
Local Operations Manager
Two Man Movers
Salt Lake City, UT
11.2014 - 04.2015
- Hired and trained onboarding new employees to systems and processes, role responsibilities, and daily operations.
- Managed and reviewed private and sensitive employee files, annual reviews, and payroll.
- Responsible for dispatching crews with all paperwork, materials, and equipment to provide the highest quality of service.
- Providing support to moving crews and communication with clients during moving.
- Document and track over 5 vehicles for maintenance and licenses, ensuring all drivers are in compliance with Utah State safety regulations.
Office Manager
Hilton Moving & Storage
Naples, FL
04.2012 - 11.2014
- Support day-to-day operations and general management by scheduling daily appointments, client meetings, and marketing events.
- Prepared and organized estimates and bookings for residential and commercial customers.
- Coordinated with the third-party international moving partner, Stevens World Van Lines, to ensure timely and quality client services.
- Accounts receivable for local and national vendors and customers.
- Hired, trained, coordinated, and managed several departments to meet efficiency and financial goals.
Education
Some College (No Degree) - Health & Leisure Studies
University of Tennessee
Knoxville, TNSome College (No Degree) - General & Science Studies
Lees McRae College
Banner Elk, NCAbout
A proven self-starter with 30 + years of service in customer service experience in both sales and hospitality. Organized and reliable with a passion for customer satisfaction and excellence. A lover of great films, animals and baking best pecan pie and New York cheese cake this side of the Mississippi.
Certification
- Internal CRM software specialist
- Utah Food Handlers and Sip & Tips Certified
- Community Management
References
References available upon request.
Timeline
Office Coordinator
High West Distillery
06.2021 - Current
Events Receptionist
High West Distillery
05.2015 - 07.2021
Local Operations Manager
Two Man Movers
11.2014 - 04.2015
Office Manager
Hilton Moving & Storage
04.2012 - 11.2014
Some College (No Degree) - Health & Leisure Studies
University of Tennessee
Some College (No Degree) - General & Science Studies
Lees McRae College
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