Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne-Sophie Hopkins

Indianapolis,IN

Summary

Dynamic professional with extensive experience in retail and customer service, notably at JOANN Fabrics and Crafts. Proven expertise in inventory management and visual merchandising, coupled with a strong customer service orientation. Adept at multitasking and fostering relationships, consistently enhancing the shopping experience and driving sales growth.

Overview

19
19
years of professional experience

Work History

Associate

JOANN Fabrics and Crafts
Indianapolis, IN
07.2020 - 05.2025
  • Processed payments using point-of-sale systems.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Trained new associates on store operations, policies, and procedures.
  • Built relationships with customers by providing friendly customer service.
  • Helped customers locate items within the store using the inventory system.
  • Cleaned shelves, counters and tables to maintain organized store.

Owner

Le Salon
Indianapolis, IN
10.2013 - 01.2018
  • Coordinated human resources activities, ensuring efficient recruitment and onboarding.
  • Maintained accurate stock records and managed orders effectively.
  • Cultivated strong supplier relationships for strategic procurement advantages.
  • Executed front desk responsibilities, managing appointments, office organization, and client interactions.
  • Created marketing campaigns to attract new customers.
  • Developed policies and procedures for the organization.
  • Reviewed legal documents related to business operations.

Office Assistant

La Beaute Spa Du Jour
Indianapolis, IN
01.2006 - 09.2013
  • Executed general front desk duties, ensuring smooth daily operations.
  • Managed stock levels, conducted ordering, and maintained supplier relationships.
  • Engaged with clientele to enhance service experience and address inquiries.
  • Facilitated product sales through effective communication and customer engagement.
  • Collected payments accurately and efficiently to maintain financial integrity.
  • Coordinated events to promote business initiatives and foster community involvement.

Education

Major - International Business

Essige
Aix En Provence, France
07-1988

BBA - Marketing Management

Esarc/Essige
Marseille, France
07-1986

Skills

  • Point of sale operation
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Customer service orientation
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking and organization
  • Courteous and professional

Timeline

Associate

JOANN Fabrics and Crafts
07.2020 - 05.2025

Owner

Le Salon
10.2013 - 01.2018

Office Assistant

La Beaute Spa Du Jour
01.2006 - 09.2013

Major - International Business

Essige

BBA - Marketing Management

Esarc/Essige