Anne St. Pierre
Cape Coral,FL
Summary
Loyal and motivated individual with long-term experience working with a variety of clients, providing valuable customer service and support to office staff. Proficient in Microsoft Office products and skilled knowledge in using QuickBooks, Tango, and Oracle.
Overview
30
30
years of professional experience
Work History
Facilities Administrative Assistant
NeoGenomics Laboratories
06.2021 - Current
- Assists coworkers and staff members with special tasks on daily basis.
- Facilitates timely delivery of special projects to meet organizational and departmental objectives.
- Perform physical space functions for space planning including space inventory, space assignments, and physical moves via Tango system
- Process and coordinate all tasks for purchase orders, vendor payments, order placements, and receiving functions, etc. via Oracle
- Maintain purchase order request dashboard, Facilities work ticket system, vendor inventory, and department contracts
- Coordinate Facilities 3rd party vendors (Janitorial, Security, etc.) and building property management with scheduling repair and service calls
- Ensures property management companies fulfill contractual maintenance items on schedule
Administrative Assistant
American Sanitary Products, Inc
05.2010 - 01.2021
- Entered invoice data into QuickBooks and processed orders for various government agencies
- Coordinated with distributor and vendor representatives to ensure product was received in a timely manner
- Managed customer service nationally with an average of 100 emails per day
- Organized and maintained document management systems by coordinating, archiving and purging files
- Handled communication with phone calls, reviewing and prioritizing mail and composing and typing correspondence
- Arranged travel, hotel accommodations, and registration for trade shows and conferences
- Created and maintained pricing sheets for hundreds of products
- Handled certification and recertification of Service-Disabled Veteran-Owned Small Business (SDVOSB) status with the government
- Provided QuickBooks reports, updated products, descriptions, and pricing
Police Dispatcher
Anne Arundel County
05.2008 - 01.2009
- Successfully completed training as 911 dispatcher/call taker
- Received telephone and electronic requests for emergency assistance
- Maintained access to, and security of, highly sensitive materials
- Coordinated with local agencies via phone to accommodate for emergencies within State of Maryland
Transcriptionist
Hunt Reporting Company
04.2005 - 01.2009
- Transcribed medical, congressional and county hearings, and depositions within due date
- Consistently maintained 98% accuracy rate for spelling and content.
Executive Assistant
National Association for Homecare & Hospice
09.1993 - 06.2006
- Lead of special projects and direct support for president of the association
- Maintained and monitored company’s calendar, emails, and phone calls
- Scheduled and secured venues for meetings, created agendas, travel itineraries, notices, presentations, recorded minutes, and follow-up reports
- Made travel arrangements and submitted post-travel expense reports
- Assisted in quarterly board meetings and board-related functions
- Interim associate editor of trade publication, CARING Magazine
- Designed and updated database of over 5,000 contacts.
Education
Administrative Assistant Certificate
Fleet Business School
Annapolis, MD09.1985
Skills
- Typing 90 wpm
- Shorthand 90 wpm
- Proficient in Word, Excel, PowerPoint, ACT, QuickBooks Tango and Oracle
- Detailed Meeting Minutes
- Meeting Preparation
- Emergency Call Routing
- Customer Satisfaction
Timeline
Facilities Administrative Assistant
NeoGenomics Laboratories
06.2021 - Current
Administrative Assistant
American Sanitary Products, Inc
05.2010 - 01.2021
Police Dispatcher
Anne Arundel County
05.2008 - 01.2009
Transcriptionist
Hunt Reporting Company
04.2005 - 01.2009
Executive Assistant
National Association for Homecare & Hospice
09.1993 - 06.2006
Administrative Assistant Certificate
Fleet Business School