Anne Tchouamou
Hagerstown,MD
Summary
Seasoned CMT House Manager and CNA with a proven track record at Compassionate Healthcare and Catholic Charities Baltimore. Expert in electronic health records management and demonstrating strong attention to detail. Achieved significant improvements in patient care quality and CMT training development, showcasing effective communication and HIPAA compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CMT House Manager
Compassionate Healthcare
Baltimore, MD
01.2024 - Current
- Assisted with the development of a comprehensive CMT training program.
- Provided guidance and instruction to new CMTs on job duties and responsibilities.
- Maintained accurate records related to production operations and quality assurance results.
- Collaborated with other departments such as engineering, design, and sales to ensure customer satisfaction goals are met.
- Created reports summarizing production metrics such as output volume, rejection rate.
- Coordinated with vendors regarding delivery of supplies needed for CMT projects.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
CNA
Catholic Charities Baltimore
North Baltimore, MD
01.2018 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Developed and maintained a system to track employee performance, attendance, and training.
- Organized and conducted monthly staff meetings to ensure clear communication of expectations.
- Conducted weekly in-service trainings for CNA staff on new policies and procedures.
- Monitored the quality of care provided by CNAs to ensure compliance with standards.
- Collaborated with nursing leadership team to provide feedback on staffing needs and performance issues related to CNA staff.
- Managed disciplinary actions when appropriate according to facility policy.
- Interacted with patients, families, physicians, nurses, social workers, therapists., as needed.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Education
High School Diploma -
Lycee D'oyack
Cameroon09-2001
Skills
- HIPAA regulations
- Strong attention to detail
- Electronic health records management
- Anatomy and physiology
- Effective communication
- ICD-10 coding
Certification
- CNA
- CMT
- DDA
- MANDT
Timeline
CMT House Manager
Compassionate Healthcare
01.2024 - Current
CNA
Catholic Charities Baltimore
01.2018 - Current
High School Diploma -
Lycee D'oyack
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