Anne Troia
Slidell,LA
Summary
Decisive Supply Chain Supervisor skilled in managing productivity and overall performance of 85+ team members while meeting business and customer service objectives. Proficient in supplier negotiation and conflict resolution strategies. Strong leadership and organizational talents. Looking for a more self rewarding career.
Overview
14
14
years of professional experience
Work History
Food and Consumables Coach
Wal-Mart Supercenter
12.2018 - 12.2024
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
Store Manager
Sally's Beauty Supply
03.2011 - 03.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Developed new store location from ground up by hiring and training efficient team.
- Analyzed and interpreted store trends to facilitate planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Education
Cosmetology - Cosmetology Education
Bishop State Community College
Mobile, ALPharmacy Technician - Pharmacy
Remington College
Mobile, AL10.2009
Skills
- Member Services
- Loss Prevention Goals Monitoring
- Special Orders
- Rotation Procedures
- Online Training
- Food Handling Training
- Cash Register Operations
- Consultative Sales Approach
- Customer Needs Assessments
- Cardboard Recycling
- Engaging with Diverse Customers
- Meeting Sales Goals
- Merchandise Recommendations
- Available Nights, Weekends and Holidays
- Ability to Lift 40 Pounds
- Closing Procedures
- Speech Clarity
- Retail Metrics and Goals
- Delivery Arrangements
- Company Guidelines
- Merchandise Receiving and Handling
- Brand Awareness
- Dispute Mediation
- Safety and Cleanliness Standards
- Monitor Security
- Loyalty Programs
- Cash Counting
- Positive Customer Engagement
- Providing Feedback
- Strong Communication and Interpersonal Skills
- Corrective Actions
- Acquire New Business
- Exceeding Customer Expectations
- Merchandising Proficiency
- Computer Proficiency and Microsoft Office
- Security Practices
- Adaptable and Flexible
- Store Policies and Procedures
- Excellent Written and Verbal Communication
- Building Customer Loyalty
- Promote Products
- Service Contracts
- Team Management
- Customer Satisfaction
- Goal-Driven
Contact
Slidell, LA 70458
Education
Mobile, AL,Mobile, AL
Accomplishments
Maintained then expanded digital business by notable amount during Digital remodel.
Timeline
Food and Consumables Coach
Wal-Mart Supercenter
12.2018 - 12.2024
Store Manager
Sally's Beauty Supply
03.2011 - 03.2018
Cosmetology - Cosmetology Education
Bishop State Community College
Pharmacy Technician - Pharmacy
Remington College