Anne True
Greene,Maine
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
29
years of professional experience
1
1
Certification
Work History
General Manager
Sodexo USA
08.2021 - Current
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Collaborated with cross-functional teams to develop innovative solutions.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Procurement Manager
Pine State Beverage
01.2019 - 08.2021
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
Operations Manager
Del Haize Distribution
01.1994 - 09.2018
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
Patrick Henery High School
San Diego, CASkills
- Product Analysis
- Blackbaud the Raiser's Edge
- Adobe Systems Adobe Acrobat
- Financial Management
- Microsoft Office
- ADP Workforce Now
- Leadership
- Manage Budgets
- Risk Management
- Microsoft SharePoint
- Employee Scheduling
- Profit and Loss
Certification
Lean Trained Black Belt
Timeline
General Manager
Sodexo USA
08.2021 - Current
Procurement Manager
Pine State Beverage
01.2019 - 08.2021
Operations Manager
Del Haize Distribution
01.1994 - 09.2018
High School Diploma -
Patrick Henery High School