Anne Whitehurst
Little Elm
Summary
Dynamic professional with 25 years of experience in leadership and strategic account growth. Expertise in managing large, cross-functional teams and overseeing P&L to enhance account performance. Demonstrated success in client retention and partner engagement through proactive communication and relationship management.
Overview
20
20
years of professional experience
Work History
Senior Market Manager
People Ready, Inc.
Dallas
03.2008 - 11.2025
- Directed operations across 20 locations, ensuring consistent service delivery and regulatory compliance.
- Built and maintained strong relationships with key accounts, serving as primary contact for escalations.
- Developed standardized procedures to enhance partner engagement and improve team productivity.
- Managed onboarding, training, and ongoing development for direct and indirect reports.
- Led cross-functional teams to address partner needs and deliver tailored solutions.
- Executed strategic initiatives that drove customer retention and satisfaction.
- Provided education and resources to stakeholders to ensure program understanding and success.
- Recognized through multiple awards for outstanding performance and leadership.
National Account Manager
Randstad
Dallas
06.2005 - 03.2008
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to drive business growth.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Conducted market research to identify new business opportunities.
- Delivered presentations to clients on service offerings and solutions.
- Negotiated contracts and agreements with key stakeholders.
- Gathered and modeled sales data to uncover trends and adjust strategies to capitalize on latest information.
- Developed and implemented strategic plans to grow national accounts.
- Pro-actively identified and solved complex problems impacting sales and business direction.
- Oversaw new product rollouts and program changes.
- Coordinated cross-functional teams to address client needs effectively.
Education
Associate of Arts - Business Administration
Richland College
Dallas, Texas, TXSkills
- Strategic planning
- Data-driven decision making
- Relationship management
- Customer retention
- Negotiation strategies
- Performance tracking
- Conflict resolution
- Problem solving
- Change management
- Financial forecasting
- CRM software proficiency
- Sales management
- Pricing strategy
- Key account management
- Business needs assessment
- Revenue growth
- Cross-selling
- Product launches
Professional Acheivements
- · Successfully executed a corporate realignment initiative resulting in year-over-year revenue and net income growth of 10%–43% and improved customer retention by 9%–17%.
- Identified compliance deficiencies and established accountability strategies yielding gross margin improvements of 5%–7%.
- Facilitated career advancement and increased employee retention within my organization by 32%.
- Progressed through multiple increasingly responsible roles.
Timeline
Senior Market Manager
People Ready, Inc.
03.2008 - 11.2025
National Account Manager
Randstad
06.2005 - 03.2008
Associate of Arts - Business Administration
Richland College