Anne Witkop
Celina,TX
Summary
Professional and knowledgeable office clerk offering experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Receptionist
Tautfest Bond, PLLC
01.2017 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collected AR payments, processed transactions and updated relevant records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained confidentiality of information regarding clients and company.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Admin Assistant/ Receptionist
Mayrath & Company
11.2012 - 01.2017
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
- Assisted with appointment scheduling for clients, improving overall office organization and time management.
- Assisted in resolving client issues by listening attentively to their concerns and connecting them with appropriate resources within the company.
- Managed multiple tasks simultaneously while maintaining professionalism under pressure during high-traffic periods at the front desk.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Mabank High School
Mabank, TXSkills
- Dedicated Team Player
- Accounting Support
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Documentation and Recordkeeping
- Professional Communication
Timeline
Administrative Assistant/Receptionist
Tautfest Bond, PLLC
01.2017 - 07.2020
Admin Assistant/ Receptionist
Mayrath & Company
11.2012 - 01.2017
High School Diploma -
Mabank High School