Anne Woodmancy
Receptionist
Yankton,SD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Boys And Girls Club Or The Northern Plains
Yankton, SD
10.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved members and parents issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Started doing "question of the day" to help make a more engaging and fun environment for club members as that is one of the pillars or The Boys and Girls club.
Custodian
J And H Cleaning
Yankton, SD
05.2021 - 10.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Home Health Aide
HeartPrint Home Health
Vermillion, SD
06.2020 - 06.2021
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Increased medication and medical terminology knowledge through research and continuing education.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Education
Some College (No Degree) - Liberal Arts And General Studies
Wyoming Catholic College
Lander, WYNo Degree - Accounting
Southeast Technical Institute
Sioux Falls, SD05.2025
GED -
Seton Home Study
Yankton, SD05.2009
Skills
- Telephone etiquette
- File management
- Cash Handling
- Bookkeeping
- Sorting and labeling
- Time management
- Problem-solving
- Verbal and written communication
- Sensitive information handling
- Word processing
- Call forwarding
- Filing
- Greeting and Seating Clients
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
Boys And Girls Club Or The Northern Plains
10.2021 - Current
Custodian
J And H Cleaning
05.2021 - 10.2021
Home Health Aide
HeartPrint Home Health
06.2020 - 06.2021
Some College (No Degree) - Liberal Arts And General Studies
Wyoming Catholic College
No Degree - Accounting
Southeast Technical Institute
GED -
Seton Home Study
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