Business management professional ready to drive organizational success with strategic planning and effective team leadership. Proven ability to adapt to changing environments and deliver results through collaborative efforts. Expertise in project management, financial oversight, and operational efficiency. Valued for strong analytical skills, decisive problem-solving, and results-focused mindset.
Overview
19
19
years of professional experience
Work History
Business Manager Director
Precision Medical Equipment, LLC
05.2011 - 10.2025
Supported daily operations by coordinating team activities and project updates.
Assisted in developing strategic plans to enhance operational efficiency and effectiveness.
Managed communication between departments to ensure alignment on business objectives.
Conducted market research to inform decision-making and identify growth opportunities.
Managed daily operations of a service-based medical equipment business, overseeing a team of 6 service technicians, 3 biomedical technicians, and 2 office staff
Led full-cycle hiring, onboarding, scheduling, and coordination of technical and administrative staff
Processed payroll, maintained employee records, and managed time tracking
Oversaw parts, supplies, and inventory management, including vendor relationships and purchasing
Prepared estimates, invoicing, and service documentation
Provided high-level customer service and served as the primary point of contact for clients
Managed Accounts Payable and Accounts Receivable, including billing, collections, and vendor payments
Reconciled accounts and maintained accurate financial records
Supervised administrative functions of scheduling, billing, inventory management, front desk reception and office security.
Established strong relationships with clients and vendors to foster long-term collaboration opportunities.
Maintained, verified and updated privileges for credentials files, insurance, and legal documentation.
Increased overall business efficiency by streamlining processes and implementing cost-saving measures.
Business Office Manager
Tampa Eye Surgery Center
01.2007 - 05.2011
Oversee daily operations of business office, ensuring efficient workflow and compliance with regulations.
Implement process improvements to enhance patient scheduling and billing accuracy.
Train and mentor junior staff on office procedures and customer service best practices.
Develop operational policies that streamline administrative functions and reduce overhead costs.
Coordinate with medical staff to optimize patient intake processes and improve overall experience.
Manage vendor relationships, negotiating contracts for office supplies and services to ensure cost-effectiveness.
Monitor financial performance, analyzing budgets and expenses to support strategic decision-making.
Lead cross-departmental initiatives aimed at improving communication between clinical and administrative teams.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Completed bi-weekly payroll for 32 employees.
Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
Oversaw daily operations, identifying bottlenecks and implementing solutions to enhance workflow and productivity.
Conducted performance evaluations and provided constructive feedback, leading to significant improvements in individual and team performance.