Summary
Overview
Work History
Education
Skills
Timeline
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Anne Dickson Walsh

North,SC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.


Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.


Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Brand Name Real Estate
08.2011 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

School Teacher Kids R Kids

Kids R Kids Learning Academy
01.2008 - 07.2011
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Developed communicative relationships with students and parents to support learning.
  • Maintained positive and professional classroom environment throughout school year.

Education

Bachelor of Arts - Sociology

William Peace University

Skills

Adept problem solver who can keep customers satified and smiling

40 years of teaching, sales and presenting skills

Timeline

Customer Service Representative

Brand Name Real Estate
08.2011 - Current

School Teacher Kids R Kids

Kids R Kids Learning Academy
01.2008 - 07.2011

Bachelor of Arts - Sociology

William Peace University

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Anne Dickson Walsh