Anneilys Laborit
Hialeah,FL
Summary
Adept at multitasking and problem-solving, I significantly enhanced operational efficiency at Delta Apparel. My expertise in communication and organization fostered teamwork and improved service delivery across roles, from operator to BDC representative. Demonstrating adaptability and attention to detail, I excel in dynamic environments, always prioritizing customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Operator
Delta Apparel
01.2019 - 04.2020
- Oversee and manage daily operations of the apparel company.
- Monitor inventory levels and order supplies as needed.
- Maintained clean and organized work area.
- Customizing shirts based on the company design themes.
Customer Service Cashier
El Churro Magico
04.2020 - 10.2020
- Keeping the cashier station clean and organized.
- Providing excellent service to the customer.
- Greeting customers as they enter the restaurant.
- Take orders from customers.
- Operating cash registers and processing payments accurately.
Customer Service
Majority Group
10.2020 - 12.2020
- Offer all-in-one memberships for migrants.
- Provide migrants the tools and support to succeed in their country.
Operator
Tee Shirt Central, Inc
12.2020 - 12.2021
- Responsible for designing,creating,printing and shipping custom t-shirts to customers.
- Handle customer inquiries.
- Process orders.
- Manage inventory.
BDC Representative
Braman Motors
12.2021 - Current
- We are responsible for managing incoming calls, emails and inquiries from customers.
- Schedule appointments.
- Provide information about products or service and directing inquires to the appropriate department or staff member.
- BDC service and reception staff play a role in ensuring excellent customer service and satisfaction.
Education
High School Diploma -
Hialeah Senior High School
251 E 47th St 06.2019
Skills
- Communication
- Problem-Solving
- Time management
- Adaptability
- Organization
- Teamwork and Collaboration
- Appointment Setting
- Attention to Detail
- Multitasking
- Excellent Communication
Timeline
BDC Representative
Braman Motors
12.2021 - Current
Operator
Tee Shirt Central, Inc
12.2020 - 12.2021
Customer Service
Majority Group
10.2020 - 12.2020
Customer Service Cashier
El Churro Magico
04.2020 - 10.2020
Operator
Delta Apparel
01.2019 - 04.2020
High School Diploma -
Hialeah Senior High School
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