Anneliese Linnemann
Sugar Grove,IL
Summary
Dynamic and results-driven, hard worker with a strong background in customer service at Raging Waves. Proven ability to get the job done through effective teamwork and attention to detail. Experience in data entry and maintaining cleanliness, consistently exceeding performance goals while fostering a positive atmosphere. Committed to delivering exceptional experiences and supporting team success.
Overview
2
2
years of professional experience
Work History
Park Services Team Member
Raging Waves
Yorkville, IL
05.2026 - Current
- Assist guests with inquiries and provide information about park attractions.
- Maintain cleanliness and organization of assigned areas to enhance guest experience.
- Collaborate with team members to ensure smooth operations during peak hours.
- Engage with visitors, fostering positive interactions that encourage repeat attendance.
- Learned all required tasks quickly to maximize performance.
- Work scheduled shifts and remain available to work during coworker absences, holidays, and busy periods.
- Contribute to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintain productive, efficient approach to all tasks.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments. Given greater responsibility as a result.
- Sweeping, scrubbing, cleaning toilets, wiping down surfaces, litter pick up.
Dog Bather
Doggie Day Spa Grooming & Self Serve Salon
Oswego, IL
11.2025 - 02.2026
- Provided thorough bathing services to ensure cleanliness and hygiene of dogs.
- Utilized various grooming tools and products for effective dog bathing.
- Assisted in maintaining salon cleanliness and organization during busy hours.
- Adapted to different dog temperaments and sizes while performing bathing tasks.
- Collaborated with team members to enhance overall service efficiency in the salon.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process.
- Followed effective process for bathing and grooming dogs to remove dirt and loose hair.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Welcomed customers upon arrival and ushered pets to holding kennels.
- Contributed to a positive team environment by assisting coworkers with tasks as needed.
- Kept cages, kennels and grooming areas neat and clean.
- Assisted with data entry into new system.
- Job cut short due to a major remodel and overhaul.
Concessions Worker
Raging Waves
Yorkville, IL
05.2024 - 08.2024
- Provided exceptional customer service to enhance guest satisfaction and promote repeat visits.
- Operated point-of-sale systems to accurately process transactions.
- Maintained cleanliness and organization of concession stands to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies..
- Collaborated with team members to efficiently serve high volumes of customers during peak hours.
- Adapted quickly to changing environments and tasks, ensuring smooth operations throughout shifts.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- ServSafe Certification
Education
Grooming License/Credential - Professional Dog Grooming
Sensational Stylings Academy of Professional Dog Grooming
Frankfort04.2027
High School Diploma -
Parkview Christian Academy
Yorkville, IL05.2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Workplace safety
- Computer skills
- Area and Facility cleaning
- Data entry
- Willingness to learn
- POS systems
- Dependability and reliability
- Hospitality and accommodation
- Google drive
Timeline
Park Services Team Member
Raging Waves
05.2026 - Current
Dog Bather
Doggie Day Spa Grooming & Self Serve Salon
11.2025 - 02.2026
Concessions Worker
Raging Waves
05.2024 - 08.2024
Grooming License/Credential - Professional Dog Grooming
Sensational Stylings Academy of Professional Dog Grooming
High School Diploma -
Parkview Christian Academy