ANNELIESE M. J. BILLINGS
Swansboro,NC
Summary
Highly efficient administrative professional with experience in administrative support, payroll, accounts payables, and customer service.. Skilled at working with senior management to define and achieve strategic operational and administrative objectives. Streamlines processes and develops solutions for complex issues. Cultivates a positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Benefits & Compensation Specialist
TPV-USA CORP
Charlotte, NC
03.2023 - 08.2024
- Responded to tax authorities in writing
- Provided exceptional customer service in addressing employee inquiries related to benefits, policy, and payroll
- Managed electronic records for staff, regulatory tax bodies, and unemployment claims.
H.R. Generalist
Adept HRM Solutions
Concord, NC
11.2022 - 03.2023
- Provided insights to management about employee performance.
- Conducted investigations to address employee-related issues.
- Responded to employee complaints and mediated between staff and management
H.R. Generalist
Galvan Industries, Inc.
Harrisburg, NC
03.2022 - 09.2022
- Managed HR department in supervisor's absence after completing two-week training.
- Effectively responded to workers' compensation claims
- Supported employees with Family Medical Leave Act (FMLA) request
- Prepare Journal Entry and General Ledger Excel documents for Accounts Payable input.
H.R. Generalist
New York Air Brake
Salisbury, NC
08.2018 - 12.2019
- Served as the first point of contact for visitors
- Answered and disseminated all calls
- Managed all office supplies
- Coded invoices for payment
Education
Bachelor of Science - Business Administration
The University of North Carolina
Charlotte, NC06-2019
Skills
- Microsoft Office Suite
- Internal & External Communication
- Customer Service
- Record Keeping
- Accounts Payables
- Payroll
- Appointment Scheduling
Certification
- Society for H.R. Management Senior Certified Professional (SHRM-SCP)
Timeline
Benefits & Compensation Specialist
TPV-USA CORP
03.2023 - 08.2024
H.R. Generalist
Adept HRM Solutions
11.2022 - 03.2023
H.R. Generalist
Galvan Industries, Inc.
03.2022 - 09.2022
H.R. Generalist
New York Air Brake
08.2018 - 12.2019
Bachelor of Science - Business Administration
The University of North Carolina
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