Anneliese Schmidt
San Marcos
Summary
Detail-oriented with leadership experience in coaching, shift supervision, and event managing. Strong communication and customer service skills with a proven ability to manage responsibilities in fast-paced environments, and maintaining a great attitude in all situations.
Overview
4
4
years of professional experience
Work History
Barista and Shift Leader
Mochas and Javas
San Marcos, Texas
07.2022 - Current
- Support a team of baristas by providing guidance, training, and task coordination.
- Led shift operations in a fast-pace coffee shop, help delegate tasks, and providing excellent customer service.
- Maintain quality, cleanliness, and customer service while taking orders, making orders, and resolving customer issues.
- Ensure proper opening/closing procedures of the store.
Internship
Chamber of Commerce
Marble Falls, TX
05.2024 - 07.2024
- Communicated with local businesses and members of the Chamber of Commerce's through emails, phone, and in-person interactions.
- Answered phone inquiries, directed call,s and provided basic company information.
- Supported marketing initiatives by creating fliers and social media posts for the Chamber of Commerce events.
- Maintained confidentiality when handling sensitive information or documents.
- Provided excellent customer service when interacting with clients via phone, email, or in-person meetings.
- Posted and updated social media and website content.
- Helped ensuring safety at events provided by the Chamber of Commerce.
- Helped with set up and take down of events.
Student Recreation Center
Texas State University Student Recreation Center
San Marcos, TX
08.2023 - 05.2024
- Helped manage front desk operations by handling check-ins, answering phone calls, and scheduling reservations.
- Conducted regular walk-throughs of the facility to ensure safety and cleanliness of the building.
- Answered phone calls professionally and directed them to appropriate departments or personnel.
- Provided excellent customer service.
- Provided guided tours of the facility to guests.
Cheer and Tumbling Coach
Lonestar Spirit Academy
Marble Falls, TX
05.2023 - 08.2023
- Coached tumbling classes through structured practices, open and timely communication, and skill development.
- Coached ages from 5-17, while promoting teamwork, discipline, and ensuring safety.
Education
Bachelor of Science - Recreation, Event, And Sports Management
Texas State University
San Marcos, TX01.2026
Skills
- Time Management
- Friendly and Outgoing
- Conflict Resolution
- Leadership
- Risk Management
- Event Coordination
- Customer Service
- Youth Mentoring
Timeline
Internship
Chamber of Commerce
05.2024 - 07.2024
Student Recreation Center
Texas State University Student Recreation Center
08.2023 - 05.2024
Cheer and Tumbling Coach
Lonestar Spirit Academy
05.2023 - 08.2023
Barista and Shift Leader
Mochas and Javas
07.2022 - Current
Bachelor of Science - Recreation, Event, And Sports Management
Texas State University