Annelise Busch-Conradsen
Marana,AZ
Summary
Dynamic professional with extensive experience in customer service and pet care, notably at Wag Inc. Proven ability to build strong client relationships and adapt to diverse needs. Skilled in dog training techniques and clear communication, ensuring safety and satisfaction. Recognized for professionalism and reliability while managing multiple responsibilities effectively.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Volunteer
Agape Acres
07.2024 - Current
- Grooming and washing horses
- Tacking and leading horses through equine assisted therapy lessons for special needs children
- Facilitated training sessions to equip new volunteers with necessary skills and knowledge.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Professional Dog Walker
Wag Inc. /SELF
2016 - 2025
- Provided daily dog walking services, ensuring safety and well-being of pets during outings.
- Established strong relationships with clients through effective communication and reliability.
- Managed diverse breeds and temperaments, adapting walking strategies to each dog's needs.
- Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- 5 stars on Wag
Unarmed Security Guard
Designated Defense
2023 - 2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to detect and deter potential security breaches.
- Provided excellent customer service by addressing visitor inquiries and concerns effectively.
- Learned and adhered to company policies regarding safety and emergency procedures.
- Worked various events, i.e, BoseS, SHOT show and private all women's challah gathering
Customer Service Cashier/Manifest Clerk
Go Jump America
2019 - 2022
- Organize and manage load of jumpers on aircraft, ensuring good communication and logistics. Involves creating a manifest of individuals scheduled to jump, assigning instructors and camera flyers, ensuring every flight is on time and optimally loaded.
- Simultaneously juggling check-ins, coordinating flights and assisting customer questions/sale of merchandise. and selling of media packages.
- Sold 1000's of dollars of media packages daily!
- Assisted customers with inquiries, providing accurate information and support.
- Organizing, tracking and displaying merchandise
- Purchasing and loading snacks/drinks into vending machine
Lead Customer Service Representative
IFLY
2018 - 2019
- Multi-tasking while attending to high volumes of phone calls and customers, processing new reservations.
- Sales and Up Selling on product upgrades
- Maintaining customers financial accounts and correctly processing payments
- Trained and mentored new team members on customer service protocols and best practices.
- Won multiple sales competitions
- Helped team members in other departments
Lead Tour Guide
Surf You To The Moon
2016 - 2018
- Transporting and set up of all gear to location, fitting each guest with wetsuit, mask/snorkel and fins.
- Coordinated and communicated logistics for tours, ensuring smooth operations and timely departures while maintaining high service standards.
- Collaborated with management to refine tour content based on visitor feedback.
- Trained new tour guides on company policies, procedures, and tour delivery techniques, ensuring quality standards were met consistently.
- Handled tours of up to 14 people by myself
Education
High School Diploma -
El Toro High School
Lake Forest, CA05.2012
Skills
- Clear communication
- Skilled in dog training techniques
- Client relationship building
- Strong physical stamina
- Professionalism and courtesy
Certification
Level 2 Fii Freedive certificate
Timeline
Volunteer
Agape Acres
07.2024 - Current
Professional Dog Walker
Wag Inc. /SELF
2016 - 2025
Unarmed Security Guard
Designated Defense
2023 - 2024
Customer Service Cashier/Manifest Clerk
Go Jump America
2019 - 2022
Lead Customer Service Representative
IFLY
2018 - 2019
Lead Tour Guide
Surf You To The Moon
2016 - 2018
High School Diploma -
El Toro High School
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