Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Annelise Johnson

New Berlin,WI

Summary

Results-driven administrative and event management expert with a history of streamlining processes and improving client experiences. Strong organizational and problem-solving skills contribute to increased team efficiency. Experienced in sales support, event coordination, and providing executive assistance. Bachelor of Science in Hospitality & Tourism Management with a minor in Psychology from Roosevelt University.

Overview

14
14
years of professional experience

Work History

Director of Administration

Bret Achtenhagen's Seasonal Services
Mukwonago, WI
09.2023 - Current
  • Lead cross-functional operations, implementing company-wide processes that improve efficiency, consistency, and communication
  • Oversee sales coordination, customer experience, and marketing, including campaign design, social media, and client communication
  • Manage HR functions—recruiting, onboarding, benefits, compliance—and champion employee culture through events and engagement initiatives
  • Coordinate internal operations including AR, leadership support, and administrative systems to streamline daily workflow

Tourism and Event Coordinator

Village of Greendale
Greendale, WI
09.2022 - 10.2023
  • Coordinated and execute several large-scale events of over 5,000 attendees
  • Promoted the village utilizing several different marketing facets
  • Managed vendor relationships to ensure service quality and event success
  • Managed all social media, graphic design, and content
  • Maintained a retail Welcome Center
  • Acted as coordinator for chamber of commerce

Executive Assistant

Renewal by Andersen Milwaukee
Waukesha, WI
08.2020 - 08.2022
  • Managed day to day and long-term strategic activities within the business
  • Acted as a liaison between departments
  • Managed SaaS database information
  • Shaped the organization and culture by establishing best practices and focus on continuous improvement

Accomplishments: Singlehandedly developed a customer care department

Event Marketing Manager

Renewal by Andersen Milwaukee
Waukesha, WI
01.2016 - 08.2020
  • Coordinated and executed logistics for events throughout Wisconsin, totaling over 150 events per year for successful lead generation
  • Hired, trained, and managed a staff of 20+ full-time and part-time employees.
  • Managed retail presence including two showrooms
  • Maintained detailed budget for events and conferences providing quarterly analysis, review and optimization

Accomplishments: 20% growth year over year in leads and sales

Event Sales Supervisor

Renewal by Andersen Milwaukee
Waukesha, WI
04.2013 - 01.2016
  • Gained potential customer interest at events
  • Managed customer inquiries and provided product information.
  • Trained staff on sales techniques and product features.
  • Maximized sales with excellent customer service levels

Accomplishments: Number one lead setter consecutively for 3 years in a row

Game Day and Ticket Sales Intern

Milwaukee Admirals
Milwaukee, WI
10.2013 - 02.2014
  • Aided in execution of game day promotions
  • Maintained and service season ticket accounts acquired through the season
  • Actively prospected both new and old-season and group sales leads

Accomplishments: Designed only hockey-focused tour of Bradley Center

Street Team Intern

VISIT Milwaukee
Milwaukee, WI
05.2013 - 09.2013
  • Traveled to major markets and events to promote Convention and Visitors Bureau
  • Acted as a brand ambassador for Convention and Visitors Bureau
  • Managed membership and access to newsletter

Event Coordinating Intern

Leukemia & Lymphoma Society
Brookfield, WI
05.2011 - 09.2011
  • Coordinated volunteers and logistics for the Day of Event.
  • Utilized Raisers Edge to help reach fundraising goals.
  • Promoted the event through media contacts, PSAs, news releases, and email blasts.
  • Promoted event through media contacts, PSAs, news releases, and email blasts

Education

Bachelor of Science - Hospitality and Tourism Management

Roosevelt University
Chicago, IL
12.2013

Skills

  • Recruiting & Onboarding
  • Customer Relationship Management (CRM)
  • Event Planning & Coordination
  • Microsoft Office Suite (Certified)
  • Company Culture & Employee Engagement
  • Sales Coordination & Lead Management
  • Cross-functional Communication
  • Customer Service Management
  • Social Media & Content Creation
  • Administrative Operations
  • Graphic Design
  • Process Development & Documentation

References

References available upon request.

Timeline

Director of Administration

Bret Achtenhagen's Seasonal Services
09.2023 - Current

Tourism and Event Coordinator

Village of Greendale
09.2022 - 10.2023

Executive Assistant

Renewal by Andersen Milwaukee
08.2020 - 08.2022

Event Marketing Manager

Renewal by Andersen Milwaukee
01.2016 - 08.2020

Game Day and Ticket Sales Intern

Milwaukee Admirals
10.2013 - 02.2014

Street Team Intern

VISIT Milwaukee
05.2013 - 09.2013

Event Sales Supervisor

Renewal by Andersen Milwaukee
04.2013 - 01.2016

Event Coordinating Intern

Leukemia & Lymphoma Society
05.2011 - 09.2011

Bachelor of Science - Hospitality and Tourism Management

Roosevelt University
Annelise Johnson
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