Annelise Marx
Flagstaff,Arizona
Summary
Proactive professional with a background in community engagement and customer service. Recognized for strong critical thinking, leadership skills, and adaptability, successfully addressing customer concerns and fostering inclusive environments to enhance overall satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Assistant
Northern Arizona University Campus Living
Flagstaff, AZ
08.2025 - Current
- Organized community events to enhance resident engagement and build relationships.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Established rapport with diverse populations through active listening skills and empathy, promoting an inclusive living environment.
- Coordinated logistics for activities, ensuring efficient use of resources and timely execution.
- Improved resident satisfaction by addressing concerns, providing resources, leading meetings, and offering support as needed.
- Managed the front desk of a Campus Living Community by operating security systems, StarRez, responding to phone calls, and in-person client needs
Summer Sales Associate
Anton Uniforms
Tempe, AZ
08.2024 - 08.2025
- Assisted customers in selecting uniforms, ensuring satisfaction and product knowledge.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained visual merchandising standards to enhance store presentation.
- Collaborated with team members to meet daily sales goals and improve customer service.
- Maintained accurate inventory levels through regular stock checks and restocking efforts.
Assistant Manager
Little Caesars
Flagstaff, AZ
08.2024 - 08.2025
- Assisted in managing daily operations to ensure efficient workflow and customer satisfaction.
- Trained new staff on company policies, procedures, and point-of-sale systems.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Seasonal Worker
Target
Gilbert, AZ
09.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons
- Stocked shelves efficiently, ensuring product availability and organization throughout store.
- Participated in seasonal merchandising initiatives, contributing to attractive product displays.
Lifeguard and Swim Instructor
City Of Chandler Aquatics
Chandler, AZ
03.2022 - 10.2022
- Monitored swimming areas to ensure safety and compliance with established protocols.
- Educated patrons on pool rules and safety procedures to promote a safe environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Earned Water Safety Instructor certification and taught patrons of all ages on water safety and swimming techniques.
Education
Bachelor's of Science in Nursing -
Northern Arizona University
Flagstaff, AZ05-2027
Skills
- Teamwork and collaboration
- Critical Thinking and Problem-solving
- Time management and prioritization
- Excellent communication
Certification
- Basic Life Support Certification from the American Heart Association
- Food Handler's Permit
- Clery, FERPA, and HIPPA training
Timeline
Community Assistant
Northern Arizona University Campus Living
08.2025 - Current
Summer Sales Associate
Anton Uniforms
08.2024 - 08.2025
Assistant Manager
Little Caesars
08.2024 - 08.2025
Seasonal Worker
Target
09.2022 - 02.2023
Lifeguard and Swim Instructor
City Of Chandler Aquatics
03.2022 - 10.2022
Bachelor's of Science in Nursing -
Northern Arizona University