Annelise Mora
Canyon,TX
Summary
Motivated and hard-working college student working toward a Bachelors Degree in Music Education. Possess experience in customer service. Proven success working within fast-paced, collaborative settings.
Overview
2
2
years of professional experience
Work History
Animal Shelter Volunteer
City Of Burleson
11.2021 - 08.2023
- Provided companionship and comfort to animals in need of extra love and attention.
- Monitored animals for behavioral problems and signs of health issues.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Assisted with adoption process by providing information about animals to potential adopters.
Hostess
Chili's Bar And Grill
05.2022 - 09.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Arts - Music Education
West Texas A&M University
Canyon, TX05.2027
High School Diploma -
Keene High School
Keene, TX05.2023
Skills
- Customer Service
- Guest Complaint Resolution
- Table Bussing
- Guest Relations
- Hospitality Service Expertise
- Positive Attitude
- Team Collaboration
- Problem Solving
Timeline
Hostess
Chili's Bar And Grill
05.2022 - 09.2022
Animal Shelter Volunteer
City Of Burleson
11.2021 - 08.2023
Bachelor of Arts - Music Education
West Texas A&M University
High School Diploma -
Keene High School