Motivated and hard-working college student working toward a Bachelors Degree in Music Education. Possess experience in customer service. Proven success working within fast-paced, collaborative settings.
Overview
2
2
years of professional experience
Work History
Animal Shelter Volunteer
City Of Burleson
11.2021 - 08.2023
Provided companionship and comfort to animals in need of extra love and attention.
Monitored animals for behavioral problems and signs of health issues.
Kept animals healthy and socialized by providing regular exercises and walks.
Assisted with adoption process by providing information about animals to potential adopters.
Hostess
Chili's Bar And Grill
05.2022 - 09.2022
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cultivated positive guest relations by managing information and orchestrating speedy seating.