Summary
Overview
Work History
Education
Skills
References
Timeline
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Annelise Norman

Leander,TX

Summary

I am a hardworking employee with customer service, multitasking, and time management abilities who is devoted to giving every customer a positive and memorable experience. I also have experience in handling food and preparing coffee, tea, and other drinks.

Overview

2
2
years of professional experience

Work History

Barista/Ice Cream Server

Scoop and Score
Cedar, TX
11.2022 - 11.2024
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Described menu items to customers and suggested appealing products.
  • Ground beans for espresso shots according to individual customer specifications.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.

Education

Founders Classical Academy of Leander
Leander, TX
05-2025

Skills

  • Table Bussing
  • Beverage Preparation
  • Ordering Procedures
  • Cash Handling
  • Coffee Expertise
  • Opening and Closing Duties
  • Active Listener
  • Solid Problem Solver
  • Speedy and Efficient
  • Team Player
  • Safe Food Handling
  • Exceptional Customer Service
  • Friendly and Outgoing

References

References available upon request.

Timeline

Barista/Ice Cream Server

Scoop and Score
11.2022 - 11.2024

Founders Classical Academy of Leander
Annelise Norman