Annelyse Gulrajani
Brandon,FL
Summary
Focused professional with proven history managing competing priorities in fast-paced and rapidly changing environments. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
1
1
year of professional experience
Work History
Courier
Affordable Courier Solutions
12.2023 - Current
- Develop strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Collaborate with Dispatchers and teammates to streamline processes, resulting in increased productivity and faster delivery times while prioritizing urgent deliveries.
- Provide exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Handle cash transactions for packages delivered
- Apply effective time management techniques to meet tight deadlines.
- Communicate route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Establish lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Follow safety procedures and regulations to protect packages and vehicles.
Logistics Coordinator
WO Logistics
10.2022 - 11.2023
- Collaborate with sales and customer service teams to address client concerns and expedite orders when necessary.
- Build and establish relationships with staff and vendors.
- Coordinate shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Maintain excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Generate documentation and information required for customer shipments.
- Devise routing plans and schedules to facilitate safe and timely delivery of goods.
- Manage loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
High School Diploma -
Chamberlain High School
Tampa, FL05.2023
Skills
- Attention to confidentiality
- Document Management
- Business processes and procedures
- Complaint Handling
- Problem-solving abilities
- Relationship Building
- Information Collection
- MS Office
Timeline
Courier
Affordable Courier Solutions
12.2023 - Current
Logistics Coordinator
WO Logistics
10.2022 - 11.2023
High School Diploma -
Chamberlain High School