Anne Marie Barone
Glen Burnie,MD
Overview
42
42
years of professional experience
1
1
Certification
Work History
Windows Systems Administrator
ManTech
02.2026 - Current
- Administered Windows Server environments, ensuring system reliability and performance.
- Implemented security protocols to safeguard network infrastructure against threats.
- Managed Active Directory, streamlining user account provisioning and access controls.
- Conducted system backups and disaster recovery plans, enhancing data integrity and availability.
R&D enclave System Administrator
Mantech
02.2026 - Current
- Support CNO Research and Development enclaves
- Break fix for desktop issues.
- Add and manage users account and permission.
- VDI issues issues.
- JIRA ticketing system.
- PXE BOOT and install patches and updates.
enclave system Administrator
Nextpointgroup
09.2021 - 02.2026
- Support Enclave systems for cyber group in multiple building as requested by users.
- Install new desktop systems and break fix as requested via SNOW ticket systems.
- Install and update OS via PXE BOOT to latest Windows 11 and patching Enclaves to secure system.
- Correct and updated DNS and DHCP for each Enclave system we replace and new installs.
- Submit tickets for cyber command group via GOSNOW Ticketing system.
- JIRA and SUPPORT IT.
- Add tickets for the user and all support ticket in Y443 organization as they come in.
Senior Unix/Window system Admin
NextPoint Group
04.2015 - 09.2021
- 24 x 7 Mission support for all field sites.
- Support health and status of all mission systems.
- Examples: Linux systems fix and monitor errors on systems for collection.
- VMware fix and check alarms are they show on each system.
- TPAM approval as requested for users Help field users with windows issues.
- Data flow support. Making sure data is captured and sent to field.
- Heath and temperature support for sites to make sure equipment are functioning.
- Fix check and fix mission alarms when reported on the desired systems.
- Windows DTA transfers, Import and export and rename PKI certs.
- Assist users on how to download new PKIs and new key chains for mission application.
- Import PKI into Dove server when system’s keys get spit from the server.
- Repair windows profile.
Windows System Admin III
ManTech International Corp
09.2013 - 08.2015
- LOCAL SUPPORT FOR AMBIANCE SCIF DUTIES INCLUDE:
- Making accounts, Maintain and support two VM systems.
- SSP updates with security for Linux VM system.
- Install yum updates.
- Wsus update for the windows system install and maintain.
- Maintain and support the VMware unclass system for the SCIF.
- Scan unclass system for virus.
- Install new hardware for new users to SCIF.
- Inventory of hardware and monitors and keyboards.
- Maintain and update DNS for VIEWMAGIC MAGIC thin clients.
- Manage and fix windows and network issues related to support field site to support mission related issues.
- Applications issue, PKI related issues, desktop profile issues, printer related issues.
CITRIX VDI SUPPORT DESK IN GECC ON AXISS CONTRACT
TransQuest Federal System Inc
10.2011 - 09.2013
- Managed virtual desktops for local and remote end users on the NSACSS and CORP Domain.
- Created and fix accounts using Active Directory and Windows EMIQ.
- Using CITRIX Delivery service console tree manager to monitor and reset VM MACHINES and to check Domain Servers for errors and issues.
- Completed GREENBOX monitor sm7 tickets to check system status of VM SERVERS.
- HP OVERVIEW for monitor some of Citrix Server.
- SSH into VM servers to monitor and troubleshoot.
- NETIQ for creating accounts.
- Repaired users’ profiles as needed.
- SM7 for ticket agent.
Windows System Admin REFRESH TEAM ON GB PROGRAM AT NSA
TransQuest Federal System Inc
10.2011 - 12.2011
- Migrated users accounts to modernized servers provided migration user desktop support.
- Replaced legacy workstations with monetized workstations.
- Installed software and provided windows desktop support with updated windows machine and push patches and windows updated for new machines.
- Configure windows workstations on the network.
- Install software application on window workstation for users.
- Fix and repair profiles issues after refresh and remote by WINDOWS SMS AND REMOTE DESKTOP to machine.
- REPLACE FIBER and Network Transceivers, NIC CARD to update network bandwidth as need for machine.
- Replaced and installed new network printers.
Remote Desktop Admin (DCDRA) on GB PROGRAM AT NSA
TransQuest Federal System Inc
10.2010 - 10.2011
- Assigned to the MES (Managed End- User Services) Remote Resolution team.
- Provides remote system administration support, system maintenance, and operation of Windows workstations.
- Troubleshoots problems and applies resolutions remotely.
- Resolves desktop problems and service requests such as software installs remotely using tools such as SMS, Remote Desktop Connection, Active Directory, etc.
- Assisted users with a variety of workstation issues to include domain issues, connectivity issues, file and share access issues, printing issues, PKI issues as well as COTS and proprietary software issues.
- Installed and configured printers for Windows and UNIX applications.
- Installed and upgraded a mixture of COTS and proprietary software.
- Utilized multiple remote connection software packages to perform daily duties.
- Diagnosed issues for final resolution or transfer to appropriate support group.
- Create, modify and maintain custom recipients/mailboxes via Microsoft Exchange.
- Download, Install and configure PKI for mail and browsers.
- Multiple domain support, knowledge.
- Workstation/Server WINS and DNS configurations.
- Create, repair and update DFS links for shared directories.
- Helping custom with Citrix profiles issues, and xenapps or magicapps issues.
- Install Citrix client as customer request.
- Experienced with Citrix and thin client issue resolution.
- Assisted users with VMware configurations.
- Communicated via email and telephone in my efforts to support end users with time resolutions.
- Continually receive outstanding service awards from user inputs.
- Assisted technicians in daily operations of supporting the client with technology related problems.
- Assisted Queue coordinators with time sensitive user requests.
- Prioritized work base on SLA agreements.
Jr. System/Network Admin (helpdesk/ account creations) AT FIELD SITE
Advanced Concepts. INC
09.2008 - 10.2010
- Created user windows and Unix accounts for new employees.
- Moved files and users account from site to site.
- Monitored systems on HP Openview to view field site servers for systems status.
- Set up desktop lotus notes and PKI for old and new users.
- Remote desktop to field servers to create account for field users.
- Checked users in- out from different locations.
- Moved accounts from site-site.
- Desktop profile issues- (new profile or fixing local profiles).
- Fixed and set permission of files.
- Removing and installing software.
- Managing level 1 remedy ticket que to proper team.
- Level 1 hardware issue –monitors, & network connection issues.
- Virus scanning for all user at site per ISSO approval.
Windows N.T. SYSTEMS ADMIN
Eagle Alliance
11.2005 - 09.2008
- Problem Res for N.T. desktop support.
- Troubleshooting, Installs, Break fix, Networking.
- Of desktop Windows2000/XP computers.
- Printer and other peripheral hardware problems.
- Other duties SMS to other Windows 2000/XP desktop to help user with various problems.
- Configures and deploys workstations for setting up new areas as needed on new programs.
- Installed and pushed various applications using Marimba Admin Turner.
- Used Remedy software for tickets.
Field Site Traveller ON Hocnet Contract for upgrading Embassy sites
BAE Systems
02.2005 - 11.2005
- Tipping and running fiber on various job sites oversea.
- Loading tempest and non-tempest systems with Windows 2000 and Server 2000.
- Repairing and upgrading field sites for government in conus and oversea.
Wintel System Administration Support on ATLAS CONTRACT IN JAPAN
Digital Net
02.2004 - 02.2005
- Helpdesk /Sys Admin SUPPORT for Security Hill.
- Load baseline software and support user accounts using remedy software ticket accounts.
System Administration Support ON NGA(NIMA) CONTRACT IN D.C.
Data-INC
08.2003 - 02.2004
- NAVAL Shipyard Washington D.C.
- System Admin for N.T. desktop support.
- For NIMA Program.
- Load baseline software and support user accounts and access configurations.
Wintel System Administration Support on GB CONTRACT AT NSA
Keane Federal Systems
07.2002 - 08.2003
- Groundbreaker Ft Meade, MD.
- Levels I, II, III Workstations, laptops and peripherals.
- Supporting Windows NT/2000 system, provide Problem Resolution and Service Request actions for desktop, workstations, laptops (class & unclass) and peripherals by fixing/repairing, installing, moving, adding or changing the system: support hardware including knowledge of ATM and high speed Ethernet technology.
- Supporting some network systems diagnosis and troubleshooting to determine desktop problem resolution.
- Load baseline software and support user accounts and access configurations.
- Ability to use Remedy or another trouble ticket system to manage and record service request activities.
Data Process Analyzer
Northrop Grumman (acquired Westinghouse)
09.1984 - 07.2002
- Manage and administered 26 servers in a classified NT LAN environment for 10 Special program areas.
- Responsible for backups, upgrades, Video Teleconferencing, secure data transfer setups, new technologies and maintenance of 350 NT workstations.
- Maintain desktop support (Hardware as well as software).
- Implementation of software patches.
- Monitors and schedules network backups and check logs to verify backups were completed successfully.
- Performs file recovery, restores, and archives.
- Monitors server and workstation logs and network to verify and check for error conditions.
- Performs security monitoring and maintenance.
- Implements all hardware and software installation, maintenance, upgrade projects of client workstations, servers and network components.
- Installs and maintains virus protection software and virus definitions.
- Performs user account management – adds, deletes, and changes.
- Provides end-user application support.
- Installs and configures printers.
- Provides system administration, hardware maintenance and network management accord to customer’s request for each Classified Special programs area.
Education
High School Diploma -
FITCHBURG
Fitchburg, MA06-1978
Skills
- DHCP configuration
- Active Directory management
- Network troubleshooting
- Remote desktop services
Certification
Self-pace training-CITRIX Xendesktop5 for CCA A19 Certification February 2012
MCSA CERTIFIED WINDOWS 7 April 2014
COMPTIA SECURITY + CE CERTIFIED September 2027
COMPTIA LINUX PLUS No Expiration data
Timeline
Windows Systems Administrator
ManTech
02.2026 - Current
R&D enclave System Administrator
Mantech
02.2026 - Current
enclave system Administrator
Nextpointgroup
09.2021 - 02.2026
Senior Unix/Window system Admin
NextPoint Group
04.2015 - 09.2021
Windows System Admin III
ManTech International Corp
09.2013 - 08.2015
CITRIX VDI SUPPORT DESK IN GECC ON AXISS CONTRACT
TransQuest Federal System Inc
10.2011 - 09.2013
Windows System Admin REFRESH TEAM ON GB PROGRAM AT NSA
TransQuest Federal System Inc
10.2011 - 12.2011
Remote Desktop Admin (DCDRA) on GB PROGRAM AT NSA
TransQuest Federal System Inc
10.2010 - 10.2011
Jr. System/Network Admin (helpdesk/ account creations) AT FIELD SITE
Advanced Concepts. INC
09.2008 - 10.2010
Windows N.T. SYSTEMS ADMIN
Eagle Alliance
11.2005 - 09.2008
Field Site Traveller ON Hocnet Contract for upgrading Embassy sites
BAE Systems
02.2005 - 11.2005
Wintel System Administration Support on ATLAS CONTRACT IN JAPAN
Digital Net
02.2004 - 02.2005
System Administration Support ON NGA(NIMA) CONTRACT IN D.C.
Data-INC
08.2003 - 02.2004
Wintel System Administration Support on GB CONTRACT AT NSA
Keane Federal Systems
07.2002 - 08.2003
Data Process Analyzer
Northrop Grumman (acquired Westinghouse)
09.1984 - 07.2002
High School Diploma -
FITCHBURG