Summary
Overview
Work History
Education
Skills
Timeline
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Anne Marie Tomko

Anne Marie Tomko

Dunmore,PA

Summary

Dynamic Project Coordinator at LR Costanzo with proven expertise in problem-solving and team coordination. Successfully enhanced client satisfaction through transparent communication and meticulous documentation management. Recognized for fostering collaboration among cross-functional teams, ensuring timely project delivery while maintaining a detail-oriented approach. Committed to building strong professional relationships and driving project success.

Overview

12
12
years of professional experience

Work History

Project Coordinator

LR Costanzo
04.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Photocopied, distributed and emailed documents to project managers.

Waitress

High Bridge House
05.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Clerk

Lackawanna County
01.2014 - 03.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Part Time Manager

Express
01.2013 - 01.2014
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Education

Bachelor Of Communications -

Bloomsburg University of Pennsylvania
Bloomsburg, PA

Health And Human Studies -

Pennsylvania State University
Scranton, PA

Skills

  • Problem-solving
  • Project coordination
  • Time management
  • Detail-oriented
  • Team coordination
  • Documentation management
  • Critical thinking
  • Decision-making
  • Flexible and adaptable
  • Attention to detail
  • Customer service
  • Workload management
  • Customer management
  • Relationship building
  • Training and development
  • Performance monitoring
  • Subcontractor oversight
  • Remote team management

Timeline

Project Coordinator

LR Costanzo
04.2023 - Current

Waitress

High Bridge House
05.2021 - Current

Clerk

Lackawanna County
01.2014 - 03.2023

Part Time Manager

Express
01.2013 - 01.2014

Bachelor Of Communications -

Bloomsburg University of Pennsylvania

Health And Human Studies -

Pennsylvania State University

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Anne Marie Tomko