Overview
Work History
Education
Skills
Timeline

Annesley Bauta

Humble,TX

Overview

29
29
years of professional experience

Work History

Dispatch Assistant

ABT BROTHERS, LLC
06.2023 - Current
  • Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
  • Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
  • Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
  • Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
  • Managed the scheduling of drivers and vehicles to optimize resource allocation and reduce operational costs.
  • Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
  • Provided administrative support to the dispatch team, including maintaining organized documentation systems for easy reference.
  • Processed customer orders efficiently using company-specific software systems, ensuring all necessary information was captured accurately.
  • Increased customer satisfaction by providing clear and concise information on deliveries and expected arrival times.

Server

Crew Staffing, LLC
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Small Business Owner

AnyPrint
07.2018 - 10.2022
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.

Director of Human Resources

Islazul S.A
08.1995 - 07.2018
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Developed comprehensive employee training programs, resulting in a more skilled workforce.
  • Structured compensation and benefits according to market conditions and budget demands.

Education

Specialist - Billing And Coding

National Healthcareer Association
03.2024

Seller Training - TABC

Texas Alcoholic Beverage Commission
04.2023

Master Of Applied Science - Industrial Engineering

The Chancellor of The Technical Higher Institute , Holguin, Cuba
07.2009

Bachelor Of Science - Industrial Engineering

The Chancellor of Technical Higher Institute , Holguin, Cuba
07.1995

Skills

  • Transportation knowledge
  • Dispatch Software Familiarity
  • Deadline-oriented
  • Route Planning
  • Information Updates
  • Claim Processing
  • Diagnostic Codes
  • Billing Systems and Software
  • Billing Best Practices
  • Microsoft Office
  • Schedule Control
  • Workforce Utilization
  • Quality and Cycle Time Optimization
  • Process Flow Diagram Development

Timeline

Dispatch Assistant - ABT BROTHERS, LLC
06.2023 - Current
Server - Crew Staffing, LLC
04.2023 - Current
Small Business Owner - AnyPrint
07.2018 - 10.2022
Director of Human Resources - Islazul S.A
08.1995 - 07.2018
National Healthcareer Association - Specialist , Billing And Coding
Texas Alcoholic Beverage Commission - Seller Training , TABC
The Chancellor of The Technical Higher Institute - Master Of Applied Science, Industrial Engineering
The Chancellor of Technical Higher Institute - Bachelor Of Science, Industrial Engineering
Annesley Bauta