Anneta Khutornenko

• Communicated daily with customers and partners to understand their needs and expectations.
• Handled customer questions, complaints, and service issues in a calm and professional manner.
• Resolved operational problems and last-minute changes to ensure a positive customer experience.
• Coordinated internal teams and external partners to deliver services on time.
• Supported service launches, and managed content, schedules, and budgets.

• Managed client communication before, during, and after events.
• Planned and delivered events while handling time pressure and changing requirements.
• Led on-site operations, and responded quickly to unexpected issues.
• Coordinated vendors, venues, and event staff to ensure smooth execution.
• Ensured a positive guest experience by focusing on comfort, flow, and communication.
• Organized conferences, team-building events, charity events, and festivals.

Clients: Coca-Cola, Nestlé, KPMG, Crédit Agricole, WIX.

• Worked closely with creative teams and clients to align expectations.
• Managed schedules, locations, and team coordination.
• Solved last-minute issues during shoots to keep projects on track.