Annetia Alexander
Colorado Springs,CO
Summary
Executive Team Leader, General Merchandise and Food ( Assistant Store Manager) with proven dynamic leadership in retail industry and government agencies with a combined 27 years of experience. Highly skilled in leadership training, customer service, sales, talent management, and logistics management. A strong operations and human resource management professional, an Air Force Veteran with a Bachelor of Arts degree in History.
Overview
23
23
years of professional experience
Work History
General Merchandise Executive Manager
Target
Colorado Springs, CO
04.2022 - Current
- Sourced, managed, and developed General Merchandise leaders and team members to accurately merchandise, sell and promote products and material
- Duties include overseeing staffing and schedule needs based on sales and inventory trends
- Developed and trained new leaders and team members to execute demands of business with high level of execution
- Organized and planned schedules to include freight delivery, organization and processing.
- Developed merchandise plans to process various highly sought-after items to increase sales by 19%.
- Oversaw inventory counts each year to maintain stock records and account for shrinkage.
- Arranged consistent shelves, bins and racks at 8 locations by following established planograms.
- Supervised human resources functions for team members and team leaders groups in Colorado and Ohio.
- Coordinated logistics for $38M per year operations.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Developed productive relationships with key account holders.
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Human Resources Executive
Target
Colorado Springs, CO
08.2021 - 06.2022
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Trained approximately 235 team members on company policies, disciplinary procedures, code of conduct and benefits information.
- Used Kronos based application to process employee payroll and benefits enrollment information.
- Met with employees annually for progress reviews and performance assessments.
- Created and executed 75 team engagement functions
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Interviewed potential hires, negotiated salaries, performed reference checks.
- Processed employee claims involving performance issues and harassment.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Developed succession plans and promotion paths for staff.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Directed hiring and onboarding programs for new employees.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Specialty Sales Executive Manager
Target
Dayton, OH
03.2020 - 08.2020
- Analyzed past sales data and team performance to develop realistic sales goals, led to 6.8% sales increase.
- Implemented effective sales and merchandising strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Trained style consultants to make good business decision with merchandising using local shopping trends - recognized as best district
- Managed schedule, training and onboarding of new style, beauty and tech consultants.
- Training and development Style Team Leaders to manage day to day processes.
Logistics Team Leader
Target
Dayton, OH
08.2016 - 03.2020
- Managed 25 team member on processing freight movement.
- Managed training of 25 team members on new truck unload process
- Increased efficiency to get product to costumers but 4 hours
- Managed creation of in-store Fulfillment team, made up 2.7 % of total sales in first year of team. 9.7 % of sales second year
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Received and processed stock into inventory management system.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
NCOIC, Commander’s Support Staff
United State Air Force
Sumter, SC
12.1996 - 05.2014
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Built loyal account base and long-term business relationships with.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300 new employees.
- Developed succession plans and promotion paths for staff.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Planned and launched large-scale events that boosted employee participation.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
BACHELOR OF ART - History
STATE UNIVERSITY oF NEW YORK
Potsdam, NY12.2011
Skills
- Human Resource Management
- Logistics Team Management (Fulfillment and Process execution)
- Apparel and Accessories Management (Merchandising)
- New hire Processing: job offering, onboarding, training and development
- Lead and manage ADA, Leave of absence, FMLA follow-up
- Creating diverse and inclusive culture, liaison for associates and leaders for complaints and employee relations investigations
- Managing human resource policy and procedures
- Delivering corrective actions
- Annual and Mid-Year performance review Program
- Strategic planning with executives on HR related business issues
- Succession planning
- Data analysis understanding
- Sales and profit and loss understanding
- Project Management; team building
- Conflict Resolution
- Organization and Time Management
Accomplishments
- As a Human Resource Air Force Veteran awarded multiple annual and quarterly awards
- Awarded mid-year Performance review in 2019, 2020, 2021, 2022
- Led Specialty Sales Department to sales comp 6.31%, more than a 5% increase from previous year, Ranked 2nd of 11 other stores in district.
- Top in District with Training average of 1.1% overdue training for team of over 150 team members
- Developed and promoted internal talent to team leaders
- Supervised team of 150 staff members.
- Documented and resolved multiple employee relations issues which led to great workplace culture.
- Hire, trained, and developed 12 team leaders over 2 years.
Timeline
General Merchandise Executive Manager
Target
04.2022 - Current
Human Resources Executive
Target
08.2021 - 06.2022
Specialty Sales Executive Manager
Target
03.2020 - 08.2020
Logistics Team Leader
Target
08.2016 - 03.2020
NCOIC, Commander’s Support Staff
United State Air Force
12.1996 - 05.2014
BACHELOR OF ART - History
STATE UNIVERSITY oF NEW YORK
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