Annette Adair
Folsom,CA
Summary
Accomplished professional with over 20 years in sales and account management roles. Delivers dynamic communication, exemplary customer service in fast-paced, ever-changing environments. Valuable and hardworking employee known for turning cold calls into successful selling relationships.
Overview
26
26
years of professional experience
Work History
Sales Executive
The Wholesale Group
Sacramento, CA
08.2021 - 06.2023
- Fostered relationships with customers to expand customer base and retain business.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Leveraged CRM system to manage sales activities and track sales performance.
- Adhered to company initiatives and achieved established goals.
- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
Sales Executive
Liquidity Services Inc.
Anaheim, CA
12.2009 - 10.2020
- Fostered relationships with customers to expand customer base and enhance loyalty and retention resulting in sales up to $1m per month.
- Provided outstanding customer service.
- Worked individually as well as with the sales team.
- Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Key Account Sales Professional
Video Products Distributors (VPD)
Folsom, CA
06.1997 - 04.2008
- Managed DVD vending machine customers, large, small and brand new resulting in sales up to $5m per month
- New Business Development including cold calling, lead generation, warm calls and working collaboratively with an outside sales representative.
- Communicated with retails to provide information promotions and sales and products.
- Developed a positive rapport with clients to increase sales, loyalty and satisfaction.
- Attended conferences, trade shows and industry events to increase visibility of market while promoting the company.
- Helped grow the company from 7th in the industry to 1st/2nd in the industry.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Business
California State University Sacramento
Sacramento, CASkills
- Sales and Market Development
- Networking
- Territory and Client Management
- Outstanding Customer Service and Retention
- Key account development
- Proficient in Microsoft Office
Timeline
Sales Executive
The Wholesale Group
08.2021 - 06.2023
Sales Executive
Liquidity Services Inc.
12.2009 - 10.2020
Key Account Sales Professional
Video Products Distributors (VPD)
06.1997 - 04.2008
Bachelor of Science - Business
California State University Sacramento